Marrah Luna Alexander
Saltillo,Ms.
Summary
A trustworthy and relationship-oriented individual with a genuine talent for building strong connections. Possesses a confident and hardworking demeanor, excelling both independently and as a valuable team member. Demonstrates a keen zest for learning and remarkable ability to handle high-stress situations with ease. Committed to delivering exceptional work and consistently exceeding expectations.
Overview
14
14
years of professional experience
Work History
Quality Inspector
Ashley Furniture Industries, Inc
09.2023 - 04.2024
- Performed frequent visual inspections to root out tolerance and compliance issues.
- Inspected outbound shipments and conducted random sampling of product quality.
- Implemented corrective actions for non-conforming products, reducing the risk of customer dissatisfaction or returns.
- Discarded and rejected products, materials and equipment not conforming with specifications.
Customer service representative(seasonal)
Concentrix
02.2023 - 05.2023
- Resolved customer concerns and answered questions with enthusiasm.
Massage Therapist
M&M Spa
04.2015 - 02.2016
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
- Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
Caregiver (kids with special needs) no license
Private Home
06.2011 - 04.2014
- Provided compassionate care and support to children with special needs, assisting with daily routines.
Sewing Machine Operator
Private
01.2013 - 01.2014
- Maintained an organized work area, ensuring efficient access to tools, materials, and supplies for optimal productivity.
- Produced high-quality garments through careful monitoring of stitch quality and consistency.
- Supported performance targets by maintaining clean and neat work areas.
- Operated sewing machines to join, reinforce, or decorate products and performed hand stitching for smaller projects.
Cashier/Sales Lady
Master Siomai
02.2010 - 05.2011
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
Physical Education
Itawamba Community College
Tupelo, MS05.2026
Sta.Ana National High School
Philippines 01.2009
Jose L. Porras Elementary School
Philippines 01.2005
Skills
The ability to listen actively and interact and work well with others
The ability to find solutions in every task
And the ability to guide and passionately emphatically influence others
Personal Information
- Date of Birth: 08/21/92
- Gender: Female
- Marital Status: Married
Languages
Tagalog and Bisaya
Native or Bilingual
Timeline
Quality Inspector
Ashley Furniture Industries, Inc
09.2023 - 04.2024
Customer service representative(seasonal)
Concentrix
02.2023 - 05.2023
Massage Therapist
M&M Spa
04.2015 - 02.2016
Sewing Machine Operator
Private
01.2013 - 01.2014
Caregiver (kids with special needs) no license
Private Home
06.2011 - 04.2014
Cashier/Sales Lady
Master Siomai
02.2010 - 05.2011
Physical Education
Itawamba Community College
Sta.Ana National High School
Jose L. Porras Elementary School
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