Marriah Velez

I started in the men’s department and there I learned how to merchandise both hard and soft lines, provide good customer service and work quickly but effectively in order to have a good recovery. Over time I have gained more responsibility and am currently the coordinator of the home department. With this position I have learned what its like to be in a leadership role. This has helped me learn how to work with my team, to give clear and concise direction, and always look for opportunities to improve my department. In addition to these roles I have also covered many shifts as the Customer Engagement Coordinator. This position has allowed me to learn how to multitask in high stress situations as well as handle customer concerns in a respectful and timely manner.

I also have experience in:

• Using the cash register
• Offering and signing customers up for credit cards
• Receiving truck shipments
• Processing merchandise
• Reading sales analysis reports

• Built strong relationships with client to deliver emotional support and companionship.
• Engaged client in meaningful conversation, socialization, and activity while providing personal care assistance.
• Assisted with cleaning, meal preparation, and medication reminders.

• Kept the merchandise clean and organized
• Took inventory, placed orders and wrote credits
• Maintained the fixture by replacing any broken parts and kept the graphics up to date
• Set up promo displays and have experience in doing product resets
• Greeted customers, answered questions and helped them find the product they were looking for

• Greeted customers, assisted them in finding certain products and answered what ever questions they might have had
• Kept my department clean and organized, frequently emptied and straightened the dressing room
• Participated in price changes
• Experienced in using Planograms
• Merchandised product and audited stock room
• Fulfilled online and BOPUS orders
• Have some experience using cash register and helping customers fill out credit applications

• Kindly greeted and sat customers
• Took their order and deliver their meal in a timely manner
• Helped keep the restaurant clean and orderly
• Used the cash register to accept customers payments
• Assisted in keeping the kitchen stocked and organized
• Personally Hired / Caregiver
• Remained calm and poised when dealing with difficult customers or during busy shifts.

• I kept my client company and cared for whatever needs she had.
• Supported daily hygiene needs of my client by assisting with bathing, dressing, dental care and personal grooming.
• Assisted with daily living activities, running errands, and household chores such as but not limited to: Cooking and cleaning, doctors appointments, prescriptions and refills, operating the oxygen machine and tanks.

• Greeted customers and explained to them the services we provided
• Helped to answer any questions they had as well as address their concerns
• Assisted them in filling out their applications and set up and managed their emails
• Used QuickBooks to create and send invoices and statement
• Cared for accounts payable/received
• Helped to kindly and respectfully assist customers with whatever problems or questions they had until resolved