Dedicated Home Care Provider with extensive experience at Alivio Home Health, skilled in compassionate caregiving and medication administration. Proven ability to enhance patient well-being through personalized care plans and effective communication, fostering trust and satisfaction. Committed to promoting independence and dignity for clients while ensuring safety and comfort in their daily lives.
Overview
20
20
years of professional experience
Work History
Home Care Provider
Alivio Home Health
04.2023 - Current
Assisted clients with daily living activities to promote independence and well-being.
Developed strong rapport with clients to foster a supportive environment.
Monitored client health and reported any changes to ensure safety and care continuity.
Maintained cleanliness and organization of living spaces to enhance comfort for clients.
Adapted care techniques based on individual client needs and preferences for personalized support.
Provided companionship and emotional support, enhancing overall quality of life for clients.
Assisted patients with personal requirements for housekeeping and grooming assistance.
Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
Enhanced patient comfort by providing compassionate and attentive care tailored to individual needs.
Home Care Provider
Caring For You Home Health
07.2024 - 10.2025
Documented daily activities and observations accurately to maintain compliance with care standards.
Assisted disabled clients to support independence and well-being.
Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
Cooked tasty, nourishing meals for patients to promote better nutrition.
Assisted patients with self-administered medications.
Increased patient satisfaction through effective communication and active listening skills to understand their concerns and preferences.
Upheld strict standards of privacy and confidentiality in all aspects of caregiving, maintaining the dignity and respect for patients at all times.
Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
Promoted a safe home environment for patients by identifying potential hazards and implementing necessary adjustments.
Prepared nutritious meals according to dietary requirements, contributing to improved overall health for patients.
Maintained accurate patient records, documenting daily activities, progress, and any changes in health conditions.
Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
Improved patient well-being with regular monitoring of vital signs, medication administration, and personal care assistance.
Developed strong rapport with patients and families, fostering trust and open communication channels for better care coordination.
Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
Managed medical appointments, coordinating with healthcare professionals to ensure timely access to necessary services.
Provided emotional support during challenging times, helping patients cope with illness or disability-related stressors more effectively.
Delivered high-quality care under pressure in emergency situations, ensuring the safety of both the patient and caregiver team members present at those times.
Supported family members in understanding patient needs and provided guidance on how to best assist their loved ones at home.
Educated patients about self-care techniques, empowering them to take an active role in managing their own health.
Facilitated recovery by assisting patients with physical therapy exercises and mobility support.
Collaborated with interdisciplinary healthcare teams to develop comprehensive care plans tailored to individual patient needs.
Conducted regular evaluations of patients'' progress and adjusted care plans accordingly to ensure continued effectiveness and alignment with changing needs.
Reduced hospitalization rates by closely monitoring symptoms and alerting healthcare providers when intervention was needed.
Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
Provided transportation and appointments management.
Provided mobility assistance such as walking and regular exercising.
Monitored client health by performing routine pulse, temperature and blood pressure checks.
Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
Developed individual care plans for clients based on specific needs.
Home Care Provider
Ambiente Alegre Home Health
04.2015 - 04.2023
Traveled to clients' homes to complete healthcare services and promote continuity of care.
Transported clients for medical and personal outings.
Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
Communicated regularly with clients' families to provide updates on health and wellbeing.
Helped clients with managed home care, ensuring efficacy of care by monitoring health status.
Provided direct personal care and administrative services to clients.
Administered medications in accordance with doctor's instructions.
Developed and implemented care plans for clients.
Scheduled and coordinated medical appointments.
Assisted with end-of-life care.
Planned and implemented community outreach and events to provide health education about cancer, self-care and preventive breast examinations.
Documented vital statistics and coordinated with health care providers.
Improved patients' comfort with massage and application of topical treatments.
Assisted clients with daily living activities to promote independence and well-being.
Maintained cleanliness and organization of living spaces to enhance comfort for clients.
Adapted care techniques based on individual client needs and preferences for personalized support.
Provided companionship and emotional support, enhancing overall quality of life for clients.
Assisted patients with personal requirements for housekeeping and grooming assistance.
Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
Enhanced patient comfort by providing compassionate and attentive care tailored to individual needs.
Documented daily activities and observations accurately to maintain compliance with care standards.
Assisted disabled clients to support independence and well-being.
Cooked tasty, nourishing meals for patients to promote better nutrition.
Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
Assisted patients with self-administered medications.
Increased patient satisfaction through effective communication and active listening skills to understand their concerns and preferences.
Upheld strict standards of privacy and confidentiality in all aspects of caregiving, maintaining the dignity and respect for patients at all times.
Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
Promoted a safe home environment for patients by identifying potential hazards and implementing necessary adjustments.
Prepared nutritious meals according to dietary requirements, contributing to improved overall health for patients.
Maintained accurate patient records, documenting daily activities, progress, and any changes in health conditions.
Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
Improved patient well-being with regular monitoring of vital signs, medication administration, and personal care assistance.
Developed strong rapport with patients and families, fostering trust and open communication channels for better care coordination.
Receptionist
Los Fresnos Eye Clinic
03.2014 - 11.2016
Managed front desk operations, ensuring smooth visitor flow and timely responses to inquiries.
Coordinated scheduling for meetings and appointments, optimizing office calendar efficiency.
Maintained organized filing systems, enhancing document retrieval and information accuracy.
Handled multi-line phone systems, prioritizing calls based on urgency and importance.
Collaborated with various departments to streamline communication and improve interoffice relations.
Implemented improved check-in processes, reducing wait times for visitors significantly.
Developed standard operating procedures for reception tasks, ensuring consistency in service delivery.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Answered phone promptly and directed incoming calls to correct offices.
Kept reception area clean and neat to give visitors positive first impression.
Resolved customer problems and complaints.
Handled cash transactions and maintained sales and payments records accurately.
Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Responded to inquiries from callers seeking information.
Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Answered central telephone system and directed calls accordingly.
Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Corresponded with clients through email, telephone, or postal mail.
Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Handled sensitive information with discretion while maintaining strict confidentiality standards.
Managed multiple tasks and met time-sensitive deadlines.
Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
Maintained confidentiality of information regarding clients and company.
Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
Provided clerical support to company employees by copying, faxing, and filing documents.
Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
Assisted with onboarding new clients and securing paperwork completion.
Maintained visitor log for entering and leaving facility for security purposes.
Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Assisted with planning office events and meetings for smooth execution.
Helped maintain office security by monitoring visitor access and issuing badges.
Facilitated smooth communication channels by promptly forwarding messages to appropriate departments.
Maintained clean and welcoming reception area, contributing to positive first impression for visitors.
Enhanced front desk operations by efficiently managing incoming calls, ensuring prompt customer service.
Improved office organization with meticulous management of appointment scheduling and client databases.
Increased customer satisfaction by warmly greeting visitors and promptly addressing their needs.
Enhanced accuracy of record-keeping with diligent maintenance of logs and records.
Facilitated positive customer experiences by resolving complaints and inquiries promptly and professionally.
Streamlined administrative tasks, such as filing and data entry, to support office efficiency.
Reduced waiting times for visitors by implementing more efficient check-in process.
Contributed to team effectiveness by providing ad-hoc support to various departments during peak periods.
Opthalmic Technician
Brownsville Eye Center
03.2012 - 11.2014
Conducted comprehensive patient screenings, including visual acuity and tonometry tests.
Assisted ophthalmologists during diagnostic and surgical procedures, ensuring efficiency and accuracy.
Managed equipment calibration and maintenance to ensure optimal performance in clinical settings.
Streamlined patient flow through effective scheduling and communication with healthcare providers.
Educated patients on pre- and post-operative care, enhancing their understanding of treatment plans.
Applied eye medications and drops to dilate pupils in preparation for examinations.
Triaged phone calls from patients and outside contacts and handled in order of importance.
Performed thorough medical history assessments as part of the pre-examination process for new patients.
Provided exceptional customer service to all patients, addressing concerns promptly and compassionately.
Instilled anesthetic drops and assisted in laser treatments and minor procedures.
Administered visual acuity tests to measure patient ability to see clearly at different distances and identify visual impairments.