Marrico Ford
Cincinnati,OH
Summary
Dynamic and results-oriented professional with experience at DHL Express, adept in problem-solving and maintaining a positive attitude under pressure. Excelled in roles requiring critical thinking and organizational skills, significantly contributing to team objectives and enhancing customer service standards. Skilled in public speaking and relationship building, consistently achieving and surpassing production goals.
Overview
8
8
years of professional experience
Work History
Mezzanine
DHL Express
07.2022 - Current
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
Reload Agent
DHL Express
05.2017 - 07.2022
- Collaborated with team members to meet daily production quotas, promoting a positive work environment.
- Unloaded and loaded items from conveyors, machines, and conveyances.
- Adapted to changing production schedules and priorities, demonstrating flexibility and a strong work ethic in meeting company objectives.
- Supported production needs by performing routine tasks using standard procedures and equipment.
Fry Cook
Burger King
05.2016 - 09.2017
- Operated large-volume cooking equipment such as grills, deep-fat fryers or griddles.
- Cleaned, stocked, and restocked workstations and display cases.
- Enhanced food quality by ensuring proper cooking times and temperatures for various fried foods.
- Communicated closely with servers to fully understand special orders for customers.
Education
Pre Business Administration
University of Cincinnati Blue Ash
Cincinnati, OHSkills
- Problem-solving skills
- Positive Attitude
- Customer service and care
- Problem-Solving
- Relationship Building
- Organizational Skills
- Goal-oriented mindset
- Clear Communication
- Critical Thinking
- Polite communication skills
- Public Speaking
Timeline
Mezzanine
DHL Express
07.2022 - Current
Reload Agent
DHL Express
05.2017 - 07.2022
Fry Cook
Burger King
05.2016 - 09.2017
Pre Business Administration
University of Cincinnati Blue Ash
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