Summary
Overview
Work History
Education
Skills
Timeline
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Marrisa Fiting

Saginaw

Summary

Dynamic professional with a proven track record at Bud Brothers, excelling in customer relations and appointment scheduling. Recognized for enhancing office efficiency and maintaining confidentiality. Strong organizational skills and a service-oriented mindset contributed to improved client satisfaction and streamlined operations. Committed to fostering positive environments and delivering exceptional support.

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail, and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.

Overview

15
15
years of professional experience

Work History

Receptionist/Budtender

Bud Brothers
02.2025 - Current
  • Greeted and assisted visitors, ensuring a welcoming environment.
  • Managed incoming calls, directing inquiries to appropriate personnel.
  • Maintained organized reception area, enhancing overall office efficiency.
  • Scheduled appointments and coordinated meeting logistics for staff members.
  • Supported administrative tasks by filing documents and updating records accurately.
  • Assisted with basic office supply management, monitoring inventory levels.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Maintained confidentiality of information regarding clients and company.

Assistant Manager

Dollar Genral
05.2023 - 06.2024
  • Assisted in managing daily operations to ensure efficient workflow and service delivery.
  • Supported team in executing strategies to enhance customer satisfaction and engagement.
  • Coordinated training sessions for new staff, fostering a collaborative work environment.
  • Monitored inventory levels, ensuring timely replenishment of stock for uninterrupted service.
  • Analyzed customer feedback to identify areas for service improvement and adjustments.
  • Developed schedules to optimize staffing levels during peak times for better service efficiency.
  • Maintained compliance with company policies and industry regulations throughout operations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.

Assistant Manager

Family Dollar
10.2016 - 06.2020
  • Implemented operational procedures that improved team productivity and communication.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Generated repeat business through exceptional customer service.

Patient Care Taker

Heartland Hospice
01.2013 - 01.2014
  • Provided compassionate support to patients, ensuring comfort and emotional well-being during care processes.
  • Administered medications and monitored patient health, promptly reporting any changes to medical staff.
  • Assisted with daily living activities, including grooming, bathing, and feeding, promoting patient independence and dignity.
  • Developed individualized care plans in collaboration with healthcare teams to enhance patient outcomes.

Custodial Worker

ABM Janitorial Services
01.2010 - 01.2013
  • Operated cleaning equipment including floor scrubbers, vacuums, and pressure washers to maintain facility cleanliness.
  • Ensured compliance with safety protocols and operational guidelines during daily custodial tasks.
  • Trained new staff on effective cleaning techniques and proper use of custodial equipment.
  • Conducted routine inspections to identify maintenance needs and report issues promptly.
  • Developed efficient cleaning schedules that optimized workflow and minimized downtime.
  • Kept building spaces premises clean inside and outside.
  • Contributed to a positive work environment through consistent punctuality, reliability, and professionalism.

Education

Bay Arenac ISD
Bay City, MI

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Verbal and written communication
  • Customer/Client relations
  • Appointment scheduling
  • Scheduling
  • Greeting and seating clients
  • File management
  • Mail handling
  • Document management
  • Clerical support
  • Professional demeanor
  • Documentation and reporting
  • Service-oriented mindset

Timeline

Receptionist/Budtender

Bud Brothers
02.2025 - Current

Assistant Manager

Dollar Genral
05.2023 - 06.2024

Assistant Manager

Family Dollar
10.2016 - 06.2020

Patient Care Taker

Heartland Hospice
01.2013 - 01.2014

Custodial Worker

ABM Janitorial Services
01.2010 - 01.2013

Bay Arenac ISD

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Marrisa Fiting