Marrissa Bauders
Casper,WY
Summary
Results-driven Housekeeping and Laundry Attendant specializing in safety compliance and quality assurance. Trained new staff while consistently upholding high cleanliness standards to enhance guest experiences. Expertise in implementing best practices that ensure guest satisfaction and operational efficiency.
Overview
9
9
years of professional experience
Work History
Housekeeping and Laundry Attendant
Comfort Inn & Suites
Casper, WY
08.2023 - Current
- Maintained cleanliness of guest rooms and common areas to enhance guest satisfaction.
- Operated laundry equipment for washing, drying, and folding linens and towels.
- Restocked housekeeping supplies to ensure availability for staff and guest needs.
- Inspected rooms for maintenance issues to report to management promptly.
- Adhered to safety protocols while handling cleaning chemicals and equipment.
- Provided friendly assistance to guests regarding requests and inquiries during stay.
- Trained new staff on cleaning procedures and laundry operations for consistency.
- Stocked linen closets with fresh linens and supplies.
- Cleaned bathrooms, dusting furniture, vacuuming carpets and mopping floors.
- Cleaned windowsills, mirrors, and fixtures in bathrooms during daily tasks.
- Changed bed sheets daily according to hotel standards and procedures.
- Followed established safety guidelines while operating equipment such as vacuum cleaners.
- Ensured all guest rooms were clean, comfortable and stocked with necessary amenities.
- Reported any maintenance issues to the manager immediately for resolution.
- Inspected each room after housekeeping staff completed their work.
- Removed soiled linens and articles from rooms and delivered to laundry area.
- Interacted pleasantly with clients and guests when performing daily duties.
- Checked bathrooms, restocking towels, rugs and toiletries before guest check-in.
Commercial Janitorial Work
Self Employed Services
Casper, WY
02.2019 - Current
- Cleaned residential and commercial properties using industry-standard equipment.
- Managed inventory of cleaning supplies and ordered replacements as needed.
- Maintained high cleanliness standards in client spaces according to company protocols.
- Trained new staff on proper cleaning techniques and safety procedures.
- Inspected completed work for quality assurance before client approval.
- Communicated effectively with clients to address specific cleaning requests.
- Maintained cleaning equipment in good working condition.
- Swept and mopped floors, vacuumed carpets, and dusted surfaces in all areas of the facility.
- Cleaned restrooms, including toilets, sinks, showers and bathtubs, and mirrors.
- Stocked restroom supplies such as toilet paper, soap, and paper towels.
- Scrubbed walls to remove dirt and grime.
- Replaced light bulbs as necessary throughout the building.
- Responded promptly to customer requests for cleaning services.
- Performed weekly deep cleanings of restrooms and other common areas.
- Ensured all products used were safe for use around children or pets.
- Emptied all wastebaskets and disposed of trash in designated receptacles.
- Collected trash from floors within hallways, bathrooms and work areas.
- Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
- Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
- Cleaned windows, glass partitions and mirrors with cleaners and sponges.
- Mixed water and detergents or acids to prepare cleaning solutions.
- Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
- Stripped, sealed and polished floors.
- Serviced, cleaned and restocked restrooms.
Dietary Assistant
Central Wyoming Senior Center
Casper, WY
04.2018 - 05.2022
- Assisted in meal preparation and service for senior center residents.
- Maintained cleanliness and organization of kitchen and dining areas.
- Delivered meals to residents, ensuring timely and courteous service.
- Engaged with residents to ensure satisfaction with meal offerings.
- Followed safety and sanitation guidelines during food handling processes.
- Monitored temperatures of prepared foods to ensure safe storage and consumption.
- Ensured proper portioning, plating, garnishing, and presentation of meals.
- Operated kitchen equipment such as mixers, grinders, slicers, steamers, ovens, and blenders.
- Demonstrated a strong commitment to providing excellent customer service at all times.
- Assisted in setting up tables for special events or functions within the facility.
Skills
- Laundry procedures
- Laundry expertise
- Commercial and residential cleaning
- Cleaning techniques
- Room inspections
- Quality assurance
- Safety compliance
- Health and safety
- Equipment operation
- Inventory management
- Time management
- Mopping and sweeping
- Vacuuming and sweeping
- Dusting furniture
- Cleaning bathrooms
- Carpet cleaning
- Window washing
- Linen replacement
- Folding clean laundry
- Mopping floors
- Mopping and buffing floors
- Guest assistance
- Team training
- Attention to detail
- Initiative taking
- Hospitality standards
- Laundry service
- Commercial and residential cleaning
Timeline
Housekeeping and Laundry Attendant
Comfort Inn & Suites
08.2023 - Current
Commercial Janitorial Work
Self Employed Services
02.2019 - Current
Dietary Assistant
Central Wyoming Senior Center
04.2018 - 05.2022