Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Timeline
Generic

Marrissa Castello

Dallas,TX

Summary

Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support. Experienced with providing compassionate and attentive care to individuals in need. Utilizes strong interpersonal skills and empathy to connect with clients and support their daily living activities. Knowledge of managing medication schedules and coordinating with healthcare providers to ensure comprehensive care plans. Professional caregiver with strong background in providing compassionate and effective support. Proven ability to adapt to changing needs and collaborate with team members to achieve optimal results. Skilled in personal care, medication management, and patient advocacy. Reliable, empathetic, and focused on delivering high-quality care.

Overview

6
6
years of professional experience
2
2
Certification

Work History

Registered Behavior Technician

Behavioral Innovations
04.2025 - Current
  • Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
  • Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
  • Prevented instances of maladaptive behavior escalation using de-escalation techniques while maintaining a safe environment for both staff members and clients alike.
  • Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
  • Empowered clients to self-advocate by teaching them effective communication strategies and adaptive coping mechanisms.
  • Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
  • Maintained detailed records of client progress, enabling data-driven decision making for intervention adjustments and goal development.
  • Managed crisis situations with professionalism, ensuring the safety of all individuals involved while adhering to established protocols.

Waitress Trainee

Kickin Crab
07.2025 - Current
  • Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
  • Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
  • Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.
  • Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.

Lead Patient Care Technician

Medical City Lewisville
04.2023 - 03.2024
  • Triaged emergency situations effectively under pressure, initiating appropriate interventions until medical help arrived.
  • Enhanced patient satisfaction by providing exceptional care and addressing individual concerns.
  • Mentored new Patient Care Technicians, sharing knowledge and best practices for improved performance across the team.
  • Promoted a culture of safety by advocating for patient rights and consistently adhering to established guidelines and regulations.

Patient Care Technician

Medical City Lewisville
02.2023 - 03.2024
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
  • Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
  • Answered patient assistance calls, assessed needs, and offered qualified support.
  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
  • Maintained clean and safe environment to promote patient safety and comfort.
  • Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
  • Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
  • Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.

Caregiver

BrightStar Care
11.2023 - 02.2025
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
  • Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
  • Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.

Medical Assistant

Baylor Scott & White Urgent Care
06.2019 - 01.2023
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Worked effectively in fast-paced environments.
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.

Education

Medical Assistant - Medical Assisting

Temple College
Temple, TX
08.2022

High School Diploma -

Chisholm Trail High School
Fort Worth, TX
06.2016

Skills

  • Respectful and Compassionate
  • Time Management
  • Elderly Care
  • Problem-Solving
  • Dependable and Responsible
  • Patient Care
  • Multitasking and Organization
  • Personal Hygiene Assistance
  • Strong Ethics
  • Compassionate Care
  • Verbal and written communication skills
  • Direct Patient Care

Certification

  • CMA - Certified Medical Assistant
  • CCMA - Certified Clinical Medical Assistant
  • RBT - Registered Behavior Technician

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Timeline

Waitress Trainee

Kickin Crab
07.2025 - Current

Registered Behavior Technician

Behavioral Innovations
04.2025 - Current

Caregiver

BrightStar Care
11.2023 - 02.2025

Lead Patient Care Technician

Medical City Lewisville
04.2023 - 03.2024

Patient Care Technician

Medical City Lewisville
02.2023 - 03.2024

Medical Assistant

Baylor Scott & White Urgent Care
06.2019 - 01.2023

Medical Assistant - Medical Assisting

Temple College

High School Diploma -

Chisholm Trail High School

Similar Profiles

CREATE PROFILE
Marrissa Castello