Marrissa Cunningham
Philadelphia,PA
Summary
Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic.
Overview
4
4
years of professional experience
Work History
Helper
Amazon
12.2023 - Current
- Improved customer satisfaction by ensuring timely and accurate package deliveries.
- Maintained a clean driving record while navigating various routes for efficient deliveries.
- Reduced delivery time by planning optimal routes using GPS technology and local knowledge.
- Contributed to team success by effectively communicating with dispatchers, managers, and coworkers to address issues or concerns.
- Provided excellent customer service while resolving any issues encountered during the delivery process quickly and efficiently.
- Consistently met or exceeded performance metrics related to on-time deliveries, accuracy, and customer satisfaction ratings.
Digital Personal Shopper
Walmart
10.2022 - 09.2023
- Cultivated strong relationships with clients through consistent communication and timely follow-ups, resulting in repeat business.
- Increased sales revenue by carefully selecting high-quality products tailored to the unique needs of each client.
- Supporting customers with placing orders and making payments via the phone, online, or in person
- Responding promptly to customers complaints and requests.
- Enhanced client satisfaction by providing personalized shopping experiences based on individual styles and preferences.
Home Health Aide
Union Home Care
02.2021 - 11.2021
- Improved patient well-being by providing compassionate and attentive personal care.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Administered medications as prescribed, ensuring proper dosage and timely administration for optimal health outcomes.
- Provided emotional support to patients and families during difficult times, promoting a positive atmosphere conducive to healing.
Style Consultant
Target
07.2021 - 08.2021
- Increased customer satisfaction by providing personalized style consultations and recommendations.
- Developed a loyal client base through exceptional customer service and tailored styling advice.
- Enhanced store sales by creating visually appealing merchandise displays to showcase current trends.
- Conducted comprehensive wardrobe assessments for clients, identifying gaps and recommending key pieces for versatile styling options.
- Organized and facilitated in-store events to promote new collections, generating interest and boosting sales.
Customer Service Associate
Wawa
10.2020 - 01.2021
- Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.
- Processed orders accurately and efficiently, ensuring timely delivery of products or services to customers.
- Streamlined check-out process for improved customer experience and reduced wait times.
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Provided exceptional service to diverse clientele, fostering an inclusive shopping atmosphere.
- Maintained a clean and organized work space, ensuring a positive environment for both customers and colleagues.
Team Member
Chick-fil-A
08.2020 - 09.2020
- Enhanced customer satisfaction by providing efficient and friendly service during food preparation and order delivery.
- Maintained a clean and sanitary work environment by adhering to strict health and safety guidelines, ensuring a safe dining experience for all customers.
- Managed cash register transactions accurately, maintaining proper cash handling procedures to minimize discrepancies.
- Prepared high-quality food items consistently by following standardized recipes and presentation guidelines.
Education
High School Diploma -
Frankford High School
Philadelphia, PA06.2021
Skills
- Documentation And Reporting
- Assertiveness
- Multitasking Abilities
- Professional Appearance
- Patience and composure
- Clerical Support
- Appointment Scheduling
- Microsoft
- Filing
- Safe Driving
- Customer Service
- Strong Work Ethic
- Cash handling expertise
- Flexible Schedule
- Quick Learner
- Reliability
- Data entry proficiency
Timeline
Helper
Amazon
12.2023 - Current
Digital Personal Shopper
Walmart
10.2022 - 09.2023
Style Consultant
Target
07.2021 - 08.2021
Home Health Aide
Union Home Care
02.2021 - 11.2021
Customer Service Associate
Wawa
10.2020 - 01.2021
Team Member
Chick-fil-A
08.2020 - 09.2020
High School Diploma -
Frankford High School