Marrissa Whitford

Reference: Megan Manning (801)645-1001

• Provides human capital strategies and tools for recruiting, hiring, developing, retaining, and transitioning a highly skilled and high-performing workforce to support IRS mission accomplishments.
• Provides staffing and recruitment advice to management while administering the internal and external hiring processes.
• Advertised vacancies, advised on hiring flexibilities, referred qualified candidates, conducted background investigations, managed new employee orientation, oversaw special placement programs, and oversaw payroll of new employees, promoted employees, and returning employees.
• Fielded employee inquiries related to insurance, pension plans, vacation and sick leave, and employee assistance.

Reference: Donna Buchan (901)690-7987

• Handled office scheduling and made notes for deadlines, motions, and other important dates.
• Managed high-volume workload while maintaining strict attention to detail on every task such as drafting Estate Planning and Estate documents.
• Responded to client inquiries, providing accurate legal advice and offering assistance.
• Gathered key information during initial client intake interviews that contributed significantly to the formulation of effective legal arguments.
• Communicated pertinent information to clients via phone, email, and mail.

Reference: Andy Ellis ellis@arthur-green.com

• Handled office scheduling for two separate attorneys with varying preferences regarding legal documents and scheduling clients.
• Managed high-volume workload while maintaining strict attention to detail on every task such as drafting Estate Planning documents or scheduling clients and court appearances.
• Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
• Assisted clients with routine needs such as obtaining copies of pertinent records or directing them to appropriate resources when needed.
• Handled billing tasks efficiently and accurately, ensuring smooth financial operations for the legal team.