Marry Mussa
Glendale ,AZ
Summary
Dedicated professional with a proven track record at Berea's Laundromat, enhancing customer loyalty through exceptional service and garment care expertise. Skilled in laundry equipment operation and machine maintenance, I excel in creating efficient, clean environments. Achievements include significantly improving customer satisfaction and maintaining meticulous records, showcasing my attention to detail and ability to meet employer-specific needs.
Overview
2
2
years of professional experience
Work History
Laundromat Attendant
Berea's Laundromat
01.2023 - 04.2024
- Enhanced customer loyalty with personalized attention and helpful tips for using the facility''s services effectively.
- Showcased attention to detail when folding finished laundry items, ensuring a professional appearance for customer pickup.
- Improved customer satisfaction by providing friendly and efficient service during their laundromat experience.
- Assisted customers with machine operation and troubleshooting, resolving issues promptly to minimize downtime.
- Educated customers on best practices for washing various types of garments, ensuring optimal results from their laundry experience.
- Handled cash transactions accurately, maintaining proper records of daily sales and expenses.
- Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
- Maximized machine utilization by promptly notifying management of any maintenance issues or needed repairs.
- Adapted to changing customer needs during busy periods, prioritizing tasks effectively to ensure all customers received prompt assistance.
Private Nanny
Private Home
12.2021 - 12.2023
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Led indoor and outdoor activities to entertain and occupy children.
- Implemented daily routines for optimal child development and created a structured environment.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Provided developmentally appropriate activities for children.
Personal Assistant
Sam's Clothing
12.2021 - 12.2022
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Kept detailed track of household and maintenance inventory and schedules.
- Maintained appropriate filing of personal and professional documentation.
- Displayed absolute discretion at handling confidential information.
- Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
Education
Bachelor Degree - Geography,Tourism,Economics, Business Studies
Overport Secondary Secondary
South Africa,KZN,Durban01.2022
Skills
- Security and surveillance
- Cleanliness and hygiene
- Laundry equipment operation
- Machine maintenance
- Sales and upselling
- Record keeping
- Garment care expertise
- Sorting and folding techniques
Languages
Swahili , English
Elementary
Timeline
Laundromat Attendant
Berea's Laundromat
01.2023 - 04.2024
Private Nanny
Private Home
12.2021 - 12.2023
Personal Assistant
Sam's Clothing
12.2021 - 12.2022
Bachelor Degree - Geography,Tourism,Economics, Business Studies
Overport Secondary Secondary
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