Marry Ortega
San Jose,CA
Overview
1
1
Certification
11
11
years of professional experience
Work History
Program Manager
Children's Health Council San Jose-MediCal
San Jose, California
07.2026 - Current
- Helped develop project plans, identify risks, set objectives, and track progress toward completion.
- Coordinated care plans with families, providers, and clinical staff to ensure comprehensive support.
- Facilitated service delivery through effective scheduling, follow-up, and communication to enhance client experience.
- Collaborated with community partners to connect families with essential resources for improved access to services.
- Reviewed referrals, eligibility, and service authorizations for program access.
- Maintained program records, documentation, and case files accurately.
- Provided BBS supervision and clinical consultation to associate-level therapists and licensed therapists.
- Supported Medi-Cal program operations for children's behavioral health services.
- Assisted with training materials for new hires involved in program activities.
Clinical Program Manager
Children's Health Council
San Jose, California
07.2026 - Current
- Analyzed data on patient outcomes and satisfaction surveys to assess program effectiveness and inform improvements.
- Oversaw compliance with regulations and standards in clinical practices.
- Provided guidance to team members on clinical operations, protocols, processes and documentation requirements.
- Supervised a team of associate level therapists through group and individual sessions to enhance clinical practice and support development.
- Managed a caseload of 6-10 clients, providing tailored support and services.
- Coordinated scheduling and logistics for program activities and client appointments, ensuring efficient operations.
Contract /1099 Therapist
Octave
01.2024 - Current
- Delivered therapeutic intervention services to adults, adolescents, and children in a Telehealth setting, developed treatment plans and clinical notes in compliance with insurance and state regulations, and managed a weekly caseload of up to 15 clients through assessments and solution-oriented approaches.
- Facilitated individual and group therapy sessions tailored to meet specific client needs.
- Developed treatment plans tailored to each client's therapeutic goals.
- Coordinated with multidisciplinary teams to ensure comprehensive and integrated care for clients.
Program Director
Clarvida STAY Process
02.2025 - 06.2026
- Led strategic planning meetings with county representatives to align program goals with organizational mission priorities.
- Managed budgets and resources to ensure effective program implementation and sustainability.
- Directed recruitment and selection processes to fulfill staffing needs, oversee staff development, and conduct performance evaluations across all personnel.
- Facilitated collaboration among psychiatry, case management, administrative and clinical departments to streamline program operations and communication.
- Evaluated program effectiveness through data analysis processes.
- Guided teams in developing innovative approaches to align program goals with organizational objectives during transition from contract to fee-for-service model.
- Collaborated in a Kaizen event to restructure daily workflows, building a stronger culture of productivity that boosted our daily average from 1.8 to 3.4 units of productivity.
- Coordinated multidisciplinary training sessions to enhance service delivery and optimize client interactions.
- Organized and led staff meetings to discuss program updates and enhance team collaboration. and educational work sessions to strengthen staff competencies.
Clinical Supervisor and Lead Clinician
A Greater Love FFA (under contract with the Office of Refugee Resettlement)
02.2023 - 10.2024
- Oversaw clinical operations ensuring service delivery aligned with best practices, ethical standards, and regulatory requirements of BBS, ORR, and CCL.
- Develop, implement, and monitor clinical policies, procedures, and protocols to ensure high-quality patient care.
- Supervised, mentored, and supported unlicensed clinicians, therapists, and clinical staff through regular supervision sessions and performance evaluations for a team of 4 therapists and 3 behavior specialists.
- Lead case consultations, clinical meetings, and staff training sessions to promote continuous learning and improvement.
- Provided direct clinical services, including conducting assessments, developing treatment plans, and delivering therapy.
- Fostered collaboration by engaging with case management, education, and medical departments to facilitate safe reunification.
Therapist
ARC Counseling and Wellness
Claremont, Ca
12.2022 - 12.2023
- Facilitated individual therapy sessions to effectively address clients' mental health challenges.
- Developed and implemented treatment plans tailored to each client's needs.
- Coordinated with multidisciplinary teams to ensure comprehensive care and support for clients.
- Delivered therapeutic interventions to diverse client groups in private practice, family therapy, and group therapy; developed treatment plans and clinical notes in compliance with insurance and state regulations; managed weekly caseload of up to 25 clients using methodologies including CBT, DBT, Narrative, and Person-Centered approaches.
Adjunct Professor
Pepperdine University
West Los Angeles, Ca
08.2021 - 08.2023
- Developed comprehensive course materials and syllabi for graduate level classes, ensuring alignment with academic standards.
- Delivered engaging lectures and facilitated discussions, fostering an interactive learning environment.
- Taught multicultural counseling course, Psy 622, enhancing students' understanding of diverse perspectives.
- Evaluated student performance through assignments and exams.
Clinician for Reasons Eating Disorder Inpatient
BHC Alhambra Hospital
Rosemead, Ca
02.2021 - 12.2021
- Delivered therapeutic treatment across IOP, PHP, residential, and hospitalization, encompassing individual therapy, psych diagnostic assessment, teaching, specialized clinical social work services for residents and families, crisis intervention, family therapy, group therapy, and milieu management, which enhanced patient outcomes and family support.
- Facilitated individual therapy sessions for acute mental health needs.
- Conducted psychiatric assessments for behavioral health patients at inpatient hospitals.
- Developed treatment plans with nurses, psychiatrists, and social work staff.
Clinician for Office of Refugee Resettlement
David and Margaret Long Term Foster Care/Shelter
La Verne, Ca
12.2019 - 02.2021
- Provide clinical care to unaccompanied immigrant youth in long term foster care and shelter. Provide individual, group and family therapy. Collaborated in interdisciplinary treatment planning to enhance holistic care for clients. Perform assessments and screens according to program specifications. Provide crisis intervention consultations. Ensured timely and accurate documentation to support compliance and continuity of care. Delivered comprehensive in-home support services to clients in need.. Interview potential prospective foster parents and conduct a clinical home study. Guided, trained, and directed incoming therapists from DUICO shelter care to maintain high standards of clinical practice.
- Completed clinical intakes for foster care and shelter youth.
- Provided crisis intervention during behavioral and emotional emergencies.
- Developed case plans with foster care staff and shelter teams.
Clinician for Office of Refugee Resettlement
Crittenton Long Term Foster Care/Shelter
Fullerton, California
02.2019 - 12.2019
- Delivered clinical care to unaccompanied immigrant youth in long-term foster care and shelters, providing individual, group, and family therapy, participating in interdisciplinary treatment planning, conducting assessments and screenings, offering crisis intervention consultation, ensuring accurate documentation for effective case management, and interviewing prospective foster parents to conduct clinical home studies.
- Conducted assessments to identify individual needs and develop tailored care plans, enhancing service delivery for youth.
- Provided compassionate support to children in foster care and shelter settings, fostering resilience and emotional well-being.
- Collaborated with social workers to coordinate services for youth and families.
Therapist
One Stop Ontario TAY Center
Ontario, California
11.2017 - 02.2019
- -Conducted comprehensive mental health assessments and coordinated planning, linking, monitoring, evaluation, and follow-up to ensure timely access to services. Delivered community-based services for tier III clients ages 15-25 within client's geographic area, addressing their unique needs. Managed caseload of 25-40 clients, providing tailored therapeutic support and intervention. Provide crisis intervention. Complete all charting and documentation as contractually required and in a timely manner. Work alongside a treatment team consisting of (program manager, psychiatrist, psychiatric technician, and case manager).
- Conducted individual therapy sessions for diverse client populations.
- Developed treatment plans tailored to clients' specific needs and goals.
- Utilized evidence-based therapeutic techniques to promote mental wellness.
Residential Staff
Downs and Martin Group Home
Ontario, California
09.2017 - 01.2018
- -Provide supervision, support and understanding to youth. Monitor and document hourly youth behaviors and activities. Assist with educational, social, and recreational activities. Collaborate with staff to establish and achieve individual youth goals.
- Monitored resident behavior to inform care assessments and enhance quality of support through detailed documentation of observations.
- Facilitated social interaction among residents by organizing structured group activities and assisting with daily living and personal care tasks.
- Supported residents in developing social skills through structured group activities.
Therapist Trainee
Casa de la Familia
Santa Ana, California
01.2016 - 07.2017
- Facilitated trauma-informed therapy sessions for families at a community mental health clinic.
- -Provided one-on-one therapy in Spanish and/or English to adults, families, couples, adolescents, and children in underserved communities, utilizing a diverse range of interventions tailored to individual needs. Assisted in psychological assessments through interviews and write-ups for Visa waivers, ensuring accurate and thorough documentation. Developed individualized treatment plans and facilitated community referrals, enhancing access to appropriate treatment and support. Retain HIPAA compliant notes throughout the intake and counseling process.
- Conducted interviews and aided in psychosocial assessments during the intake process.
- Maintained detailed documentation of client notes and treatment updates in confidential clinical records to ensure accurate tracking of progress.
Education
Master's - Clinical Psychology with an Emphasis in Marriage and Family Therapy and a Specialization in Latino/a Communities
Pepperdine University
Irvine, CA08-2017
Bachelor's - Sociology
University of California Davis
Davis, CA07-2013
Certification
LMFT BBS# 129712 as of December 2021, Clinical Supervisor as of January 2024
Timeline
Program Manager
Children's Health Council San Jose-MediCal
07.2026 - Current
Clinical Program Manager
Children's Health Council
07.2026 - Current
Program Director
Clarvida STAY Process
02.2025 - 06.2026
Contract /1099 Therapist
Octave
01.2024 - Current
Clinical Supervisor and Lead Clinician
A Greater Love FFA (under contract with the Office of Refugee Resettlement)
02.2023 - 10.2024
Therapist
ARC Counseling and Wellness
12.2022 - 12.2023
Adjunct Professor
Pepperdine University
08.2021 - 08.2023
Clinician for Reasons Eating Disorder Inpatient
BHC Alhambra Hospital
02.2021 - 12.2021
Clinician for Office of Refugee Resettlement
David and Margaret Long Term Foster Care/Shelter
12.2019 - 02.2021
Clinician for Office of Refugee Resettlement
Crittenton Long Term Foster Care/Shelter
02.2019 - 12.2019
Therapist
One Stop Ontario TAY Center
11.2017 - 02.2019
Residential Staff
Downs and Martin Group Home
09.2017 - 01.2018
Therapist Trainee
Casa de la Familia
01.2016 - 07.2017
Master's - Clinical Psychology with an Emphasis in Marriage and Family Therapy and a Specialization in Latino/a Communities
Pepperdine University
Bachelor's - Sociology
University of California Davis