MARRY TOLBERT
Riverside,CA
Summary
Coachable and seeking to apply strong communication skills, organizational skills, and outstanding customer service to a great company where we can excel and grow together. Team player, committed, consistent, and open-minded to new ideas.
Overview
10
10
years of professional experience
Work History
Office Assistant
Riverside County Behavioral Health
03.2022 - Current
- Under supervision, performs a variety of moderately difficult clerical work; and performs other related duties as required
- Utilize formerly recorded material to create new documents or files, incorporating all revisions
- Compose routine letters on factual subjects; make out bills, abstracts, orders, notes, permits, licenses, etc
- Review a variety of reports, forms, and records for accuracy.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
Eligibility Service Clerk
Riverside County DPSS
05.2021 - 03.2022
- Successfully completed all assigned tasks while maintaining a high level of accuracy and professionalism, contributing to positive outcomes for both clients and the organization.
- Streamlined application processes for faster turnaround times by implementing new document management techniques.
- Addressed client concerns promptly and professionally, maintaining excellent customer service standards.
- Maintained up-to-date knowledge of program regulations to provide accurate guidance to applicants and colleagues.
Teacher's Assistant
KinderCare Educational Service
09.2020 - 05.2021
- Helping to assist with virtual Schooling
- Lesson plans, instructing small groups of students,1:1 assistance if needed
- Patients, filing, sorting, supervision, observation spirit, and accuracy
- Handing out class materials, and reporting to parents and classroom teachers.
Teacher's Assistant
SOMERSET, INC
03.2017 - 03.2019
- Assists teaching staff with student instruction and discipline
- Maintain positive relationships with children by providing frequent one-on-one attention
- Participates in the development and implementation of a student's behavioral program
- Document incident reports relative to incidents of vandalism, inappropriate student behavior, and other violations of school policies and procedure.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supported student learning objectives through personalized and small group assistance.
Caregiver
IHSS
04.2016 - 06.2017
- Develop awareness and understanding of patient's disease and its affects
- Performed toileting, grooming, feeding, housekeeping, and transfer of residents
- Performed clerical duties when needed and help receptionist such as scheduling visits, updating contact information, and answering phone calls
- Also assisted with tours for the facility
- Charted any changes in the resident's skin or behaviors as well as how much food they ate and their whereabouts throughout the day
- Excellent customer service was always demonstrated at all times for patients and family.
Assistant Manager
DOMINOS PIZZA
12.2015 - 04.2017
- In charge of interviewing/hiring, overall money management (closing and opening registers)
- Ensure customer satisfaction through phone and in-store services
- Making of pizzas as well as knowledge of where pizzas are delivered and constant time management.
Cashier
DD'S DISCOUNTS
10.2014 - 02.2015
- Receive store accepted payment, issued receipts, refunds, credits, or change due to customers
- Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change
- Scan the customer's selections, ensure that prices and quantities are accurate, answer inquiries, and provide helpful information to customer's products, promotions, or item location
- Responded to complaints, and maintained a clean workspace.
- Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
Education
High School Diploma -
Arlington High School
Riverside, CA06.2009
Certificate in Completing - Medical Front Office
Sherman Indian High School
Riverside, CA02.2009
Skills
- Customer Service
- Positive Attitude
- Time Management
- Data Entry
- Professional and mature
- Prioritizing Work
- Dedicated Team Player
Timeline
Office Assistant
Riverside County Behavioral Health
03.2022 - Current
Eligibility Service Clerk
Riverside County DPSS
05.2021 - 03.2022
Teacher's Assistant
KinderCare Educational Service
09.2020 - 05.2021
Teacher's Assistant
SOMERSET, INC
03.2017 - 03.2019
Caregiver
IHSS
04.2016 - 06.2017
Assistant Manager
DOMINOS PIZZA
12.2015 - 04.2017
Cashier
DD'S DISCOUNTS
10.2014 - 02.2015
High School Diploma -
Arlington High School
Certificate in Completing - Medical Front Office
Sherman Indian High School
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