Skills
Summary
Accomplishments
Work History
Education
Overview
Generic

MARSALIS JAYYE

Seattle-Tacoma,WA

Skills

  • Experienced with Microsoft Office tools
  • Experienced in managing logistics software systems
  • Customer engagement
  • Meticulous attention to detail
  • Effective problem resolution
  • Strategic decision-making
  • Logistics management
  • Strong written communication skills

Summary

Dynamic professional with extensive experience in optimizing transportation systems to drive efficiency and elevate service quality. Expertise in strategic planning and resource management ensures timely deliveries while maintaining rigorous cost control measures. Committed to leveraging innovative solutions that propel organizational success and exceed stakeholder expectations.

Accomplishments

Optimized and streamlined transportation routes using advanced TMS/GPS software which resulted in a 20% reduction in fuel consumption and transit times.

Work History

Operations Courier Supervisor

Cellnetix Pathology & Labs
05.2024 - 06.2025

Oversee and manage a team of 25 courier drivers to ensure timely and efficient movement of specimens between the lab, clients and hospitals.

  • Provided guidance, coaching, and performance feedback to foster a positive and productive work environment.
  • Conduct safety audits and rides ensuring adherence to company policies and procedures.
  • Build and maintain positive relationships with our teams, clients, and other internal departments.

Operations Manager

Well Transport LLC
03.2016 - 04.2024
  • Collaborate with team members to formulate and implement company revenue goals, and customer service objectives.
  • Monitored operations to ensure that staff members comply with administrative policies and procedures, safety rules, contracts, environmental policies, and government regulations.
  • Streamlined communication between departments to facilitate smooth operations and timely deliveries.
  • Communicate customer issues with the operations team and devise ways of improving customer experience, including resolving problems and complaints.
  • Developed strong relationships with vendors and negotiated favorable contracts for improved service quality.
  • Ensured safety compliance by conducting regular audits, training sessions, and updating company policies.
  • Monitored industry changes and regulatory updates to ensure company-wide compliance with relevant laws and guidelines affecting transportation operations.
  • Mentored new hires in departmental procedures and provided ongoing support for their professional development within the organization.

Site Operations Manager - CVS Warehouse

Pinnacle Workforce Logistics
01.2014 - 02.2016
  • Manage overall site operation and responsible for the effective and successful management of labor, productivity, quality control and safety measures per the company policies and applicable laws.
  • Managed budgets and resources, leading to cost-effective operations without compromising quality.
  • Analyzed workload and delivery schedules to determine/estimate staff-hours required to accomplish the company operational commitments and strategic plans.
  • Enhanced transportation efficiency by optimizing route planning and scheduling.
  • Coordinated cross-functional efforts during peak seasons or emergency situations to meet business goals without compromising service quality.

Team Leader

United States Army
11.1985 - 07.1993
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.

Education

Associate of Arts - Business Administration

Big Bend College
Moses Lake, WA
06-1985

Overview

40
40
years of professional experience