Marsela Rodriguez

Played active role in supporting management team business lead generation goals.

• Served multiple customers at once, handling numerous projects and individuals simultaneously.
• Streamlined order processing by efficiently managing counter transactions and maintaining accurate records.
• Efficiently multitasked between taking orders, making sales, and restocking supplies to optimize workflow at the counter.
• Demonstrated proactive problem-solving abilities when faced with challenges such as unexpected rush periods or low staff coverage.
• Maintained clean workspaces, adhering to health codes and company standards for a professional appearance.
• Operated computer systems with exceptional computer and keyboarding skills.
• Collaborated effectively with team members, contributing to a well-organized and productive work environment.
• Managed inventory levels at the counter, tracking stock movement for timely replenishment of popular items.
• Improved customer satisfaction by ensuring timely and accurate package deliveries.
• Delivered packages to the customer customer counter to and from the HUB each day.
• Handled packages with care to prevent damage during transit, ensuring that all items arrived in the same condition as when they were initially picked up.
• Loaded truck and properly secured items to prevent damage for deliveries.
• Lifted, lowered, and carried packages typically weighing 25-100 pounds throughout regular course of delivery.