Summary
Overview
Work History
Education
Skills
Timeline
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Marsh Clark

Brooklyn,NY

Summary

Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.

Overview

7
7
years of professional experience

Work History

Group Program Lead

Intrepid Museum
01.2023 - Current
  • Successfully check-in groups ranging from 30 people to 300.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.

Crew Member

Trader Joe's
01.2021 - 01.2023
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Answered customer questions and provided detailed product information.
  • Greeted customers and directed to requested products.
  • Assisted customers in locating items, addressed questions and provided product samples.
  • Enhanced customer experience with friendly interactions and thorough knowledge of products demonstrated.
  • Consistently met or exceeded demonstration goals while maintaining high levels of professionalism and enthusiasm.
  • Utilized strong communication skills to convey complex product information clearly and concisely to a diverse range of customers.

Cast Member

Disney Store
01.2019 - 03.2022
  • Enhanced guest experience by providing exceptional customer service and maintaining a positive attitude.
  • Implemented problem-solving skills when addressing unexpected challenges or changes within the workplace setting.
  • Maintained cleanliness and organization throughout various areas, contributing to an enjoyable atmosphere for guests.
  • Collaborated with fellow cast members to ensure seamless operations and consistent guest satisfaction.
  • Handled cash transactions effectively, ensuring accuracy and adhering to company policies for financial security.
  • Developed strong relationships with team members across departments, promoting open communication channels that led to improved collaboration efforts.
  • Promoted sales of merchandise by showcasing product features and benefits through engaging interactions with guests.
  • Contributed to the success of special events by executing assigned tasks efficiently and professionally.
  • Provided accurate information and helpful guidance to visitors, improving their overall park experience.
  • Supported team members during peak times by taking on additional roles when needed, fostering a cooperative work environment.
  • Assisted in creating memorable experiences for guests

Education

Bachelor of Science - General Studies

University of West Alabama
Livingston, AL
06-2015

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Dependable and responsible
  • Multitasking
  • Excellent communication
  • Critical thinking
  • Organizational skills
  • Active listening
  • Organization and time management
  • Decision-making
  • Problem resolution
  • Verbal communication

Timeline

Group Program Lead

Intrepid Museum
01.2023 - Current

Crew Member

Trader Joe's
01.2021 - 01.2023

Cast Member

Disney Store
01.2019 - 03.2022

Bachelor of Science - General Studies

University of West Alabama