Marsha Aguilar
Modesto,CA
Summary
A highly visible and friendly apartment manager skilled in customer service, policies and procedures' oversight and facility security measures. Background in managing employees,vendors, and administrative tasks in fast-paced environments. Strong leader that appropriately communicates and delegates tasks and resolve issues quickly and efficiently alone or in team settings.
Overview
11
11
years of professional experience
Work History
Apartment Community Manager
AWI MANAGEMENT
06.2022 - Current
- Complete yearly tenant re-certifications for affordable housing
- Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
- Worked with maintenance staff to complete timely repairs and enhancements
- Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs
- Produced reports about community activities to keep owners, directors and property managers informed
- Evaluated property conditions and recommended improvements
- Monitored community acivities and maintained compliance with relevant laws, regulations and codes
- Kept properties in compliance with local, state and federal regulations
Office Manager
Stanislaus Union School District
12.2017 - 12.2021
- Management and administration of school site budget, overseeing and tracking employee absences, purchasing supplies, managing meetings and coordination of events.
- Controlled finances to lower costs and keep business operating within budget.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
Administrative Leasing Assistant
Macerich, Vintage
03.2014 - 04.2017
- Planned and coordinated logistics and materials for board meetings, committee meetings and staff events
- Managed data and correspondence to secure information across complex landscapes of organizational departments
- Developed and implemented strategies to streamline office operations
- Performed wide-ranging administrative, financial and service-related functions for Leasing, Marketing and Operations Manager.
Administrative Assistant
SAS
04.2012 - 02.2014
- Developed and updated spreadsheets and databases to track, analyze, and report on sales data
- Managed department budgets and generated financial reports for management review
- Built and maintained excellent customer and vendor relationships through timely response to inquiries and going above and beyond to accommodate unusual requests
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary
Education
Some College (No Degree) - Business Administration
Humphreys College
Stockton, CASkills
- Yardi
- Fair Housing Regulations
- Property Management
- Workplace Safety
- Vendor Management
- Staff Management
- Apartment Inspections
- Manage Budgets
- Complex Problem-Solving
- Administrative Support
- Resident Relations
- Property Inspections
- Maintenance Knowledge
- Leasing and Sales
- MS Office Suite
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Apartment Community Manager
AWI MANAGEMENT
06.2022 - Current
Office Manager
Stanislaus Union School District
12.2017 - 12.2021
Administrative Leasing Assistant
Macerich, Vintage
03.2014 - 04.2017
Administrative Assistant
SAS
04.2012 - 02.2014
Some College (No Degree) - Business Administration
Humphreys College
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