Open To Work
Marsha Bennett
Chicago,IL
Work Preference
Summary
Skilled and dedicated nursing professional. Passionate and committed to maintaining a productive and quality driven environment. Solid nursing background and strong leadership skills developed over a 20+ year career. Proactive and independent with expertise in conflict resolution coupled with outstanding communication and multi tasking abilities. Flexible and adaptable to changing priorities.
Overview
26
26
years of professional experience
Work History
House Administrator
Sinai Health System, Mount Sinai Hospital
Chicago, IL
04.2022 - Current
- Provided effective resolutions to issues and escalated problems with knowledgeable support and quality service.
- Kept flexible schedule and resolved after-hours and weekend emergencies quickly and accurately.
- Communicated with patients with compassion while keeping medical information private.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Maintained awareness of government regulations, health insurance changes and financing options.
- Assessed need for additional staff, equipment and services based on historical data and seasonal trends.
- Monitored inpatient bed use, facilities and staff to provide optimal use of resources.
- Explained policies, procedures and services to patients.
Nursing House Supervisor
Humboldt Health Hospital
Chicago, IL
08.2021 - 01.2022
- Completed daily rounds of nursing department to verify nursing service personnel performance alignment acceptable nursing standards.
- Maintained correct number of staffers to meet budget parameters while promoting high levels of patient care.
- Answered questions and addressed concerns from employees promptly through email, phone and in person.
- Enforced disease prevention protocols among staff members, patients and visitors.
- Investigated and reported accidents, leveraging new knowledge to improve protections for patients and staff.
Administrative Nurse Coordinator
Larabida Children's Hospital
Chicago, IL
10.2020 - 03.2022
- Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
- Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care to deliver comprehensive services.
- Offered clinical leadership and oversight to 40-bed acute care medical-surgical unit, including daily scheduling, tasking and administration.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Addressed unit staff concerns, including staffing ratios, resource management, allocation of responsibilities and optimized workload management.
Hospital Operations Coordinator
LifeBridge Health
Baltimore, MD
09.2016 - 07.2020
- Supervised and directed the provision of all aspects of patient care.
- Completed clinical rounds to evaluate ongoing staffing needs, and if necessary additional measures to provide assistance.
- Identified trends, patterns and issues necessitating follow-up and resolution.
- Recognized by management for providing exceptional customer service.
- Conducted Bed Board meetings with unit charge nurses on a daily basis to coordinate patient admissions, discharges, transfers, bed availability and staffing needs.
- Earned reputation for good attendance and hard work.
- Responded to all emergency codes within the hospital.
- Enforced disease prevention protocols among staff members, patients and visitors.
- Advised, coached, and mentored experienced and student nurses, providing guidance and education on medical issues, crisis management and appropriate nursing interventions.
- Partnered with organizational and unit leaders to devise QA/QI initiatives, continuously improving delivery of care, patient outcomes and overall services.
- Ensured the correct number of staffers was maintained to meet budget parameters while ensuring high levels of patient care.
- Ensured HIPAA rules and regulations were carefully followed.
- Responsible for dispersing and the return of staff PPE.
- Provided continuous updates, education and reassurance to patients and staff regarding the rapidly evolving hospital policies and procedures related to COVID-19.
Education
Associate of Science - Nursing
Moraine Valley Community College
Palos Hills, IL05.2000
Bachelor of Science - Nursing
Olivet Nazarene University
Bourbonnais, ILSkills
- Excellent communication skills
- Process improvements
- Patient care oversight
- Excellent team-builder
- Effective leader
- Regulatory compliance
- Clinical Quality Improvement
- Staff mentoring and coaching
- Personable and Approachable
- Multiple Priorities Management
Additional Information
Credentials
Registered Nurse State of Illinois (License) #041322711
Registered Nurse State of Maryland (License) #R224227
Healthcare Provider AHA CPR
Advanced Cardiac Life Support (ACLS)
Pediatric Advanced Life Support (PALS)
Timeline
House Administrator
Sinai Health System, Mount Sinai Hospital
04.2022 - Current
Nursing House Supervisor
Humboldt Health Hospital
08.2021 - 01.2022
Administrative Nurse Coordinator
Larabida Children's Hospital
10.2020 - 03.2022
Hospital Operations Coordinator
LifeBridge Health
09.2016 - 07.2020
Associate of Science - Nursing
Moraine Valley Community College
Bachelor of Science - Nursing
Olivet Nazarene University