Marsha Collazo
NORTH MIAMI BEACH,FL
Overview
2
2
years of professional experience
Work History
CSR, Sales
LIVE OPS
05.2022 - Current
- Built strong relationships with clients, leading to repeat business and referrals.
- Managed a high volume of inbound calls while maintaining a professional demeanor under pressure.
- Educated customers on product features, benefits, pricing options, warranties, promotions, financing structures available during purchase decision-making process.
- Developed an in-depth understanding of product offerings to better assist customers with their purchasing decisions.
Education
Associate of Arts - Business Administration
Broward College
Fort Lauderdale, FL12.2019
NURSING - LPN
Lindsey Hopkins Technical College
Miami, FL06.1985
Skills
- Cross-Selling and Upselling
- Data entry proficiency
- Empathy and patience
- Performance Tracking
Timeline
CSR, Sales
LIVE OPS
05.2022 - Current
Associate of Arts - Business Administration
Broward College
NURSING - LPN
Lindsey Hopkins Technical College