Marsha Crowder
Summary
-Budget preparation/financial reporting/cost reduction
-Underwriting residential mortgages and condo projects, including condo budgets and income analysis and calculation
-Building customer relations and business development
-Hiring/training/development of Management, Sales, Underwriting and Operations staff
Overview
19
19
years of professional experience
Work History
Part-Time Merchandiser
American Greetings
03.2014 - Current
Responsible for customer relations with Store personnel
Completing assigned work queue within weekly time constraints
AVP Project Approval Group
Chase Mortgage
11.2011 - 08.2013
-Managed 9 Underwriters of Condo and PUD projects
Director of Service Management
Provest
05.2008 - 03.2011
-Managed team of 60 Service Managers/Operations staff in the legal support field.
-Customers included Foreclosure and Collection Attorneys
-Generated revenue of $20,000,000 in 2010 with average case revenue of $426/case.
West Florida Area Manager
Preferred Home Mortgage
09.2005 - 05.2008
-Managed 5 branch locations in Florida.
-Region generated net income of $5,700,000. in 2007
Education
Bachelor of Science - Education
East Carolina University
Greenville, NCSkills
-Extensive management experience in residential Mortgage lending, legal support and customer service
-Proven ability to evaluate problems, formulate plans and implement solutions
Timeline
Part-Time Merchandiser
American Greetings
03.2014 - Current
AVP Project Approval Group
Chase Mortgage
11.2011 - 08.2013
Director of Service Management
Provest
05.2008 - 03.2011
West Florida Area Manager
Preferred Home Mortgage
09.2005 - 05.2008
Bachelor of Science - Education
East Carolina University