Marsha Denton
Fayetteville,AR
Summary
Organized office assistant trained in scheduling, patient medical records updating and insurance processes. Reliably completes accurate work and goes above and beyond to meet daily demands.
Overview
7
7
years of professional experience
Work History
Order Picker
Aalfs Manufacturing
08.2019 - 07.2020
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
- Checked inventory and selected products from specific locations based upon availability.
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
- Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse.
Server
Pizza Hut
04.2019 - 07.2019
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Increased sales significantly by upselling higher-end products to customers.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Security Guard
Quapaw House
02.2018 - 10.2018
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
Server
Pizza Hut
08.2017 - 10.2018
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Increased sales significantly by upselling higher-end products to customers.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Cashier
Exxon Gas Station
02.2015 - 07.2015
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Administrative Assistant
Peachtree Assisted Living
07.2013 - 10.2013
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
- Handled client correspondence and tracked records to foster office efficiency.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Processed invoices and expenses using QuickBooks to facilitate on-time payment.
- Coordinated travel arrangements by booking airfare, hotel and ground transportation.
- Coordinated bookkeeping activities in QuickBooks and Lawson.
Medical Records File Clerk
Mena Regional Health System
07.2012 - 06.2013
- Performed general office duties such as faxing and scanning documents and sorting incoming and outgoing mail to improve overall office productivity.
- Maintained patient confidence by keeping patient records information confidential.
- Pulled patient charts for physicians to prepare physicians for appointments.
- Initiated patient medical records by creating and processing patient care record folder with patient demographics and medical history information.
- Created new medical records and retrieved existing medical records by gathering appropriate record folders and contents and assigning and recording new record numbers.
- Delivered charts to assigned areas of hospital by following established routing procedures.
- Maintained accuracy, completeness and security for medical records and health information.
- Reviewed medical records for completeness and filed records in alphabetic and numeric order.
Order Picker
Aalfs Manufacturing
08.2009 - 07.2012
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
- Checked inventory and selected products from specific locations based upon availability.
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
- Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse.
Education
Associate of Arts - Business Health Administration
Keiser University
Fort Lauderdale, FLSkills
- Patient Medical Records Maintenance
- Handling Confidential Materials
- Business Correspondence
- Office Equipment Operation
- Intuit QuickBooks
- Data Entry Software
- Order Picking and Processing
- Food and Beverage Service
- Transactions and Cash Handling
Timeline
Order Picker
Aalfs Manufacturing
08.2019 - 07.2020
Server
Pizza Hut
04.2019 - 07.2019
Security Guard
Quapaw House
02.2018 - 10.2018
Server
Pizza Hut
08.2017 - 10.2018
Cashier
Exxon Gas Station
02.2015 - 07.2015
Administrative Assistant
Peachtree Assisted Living
07.2013 - 10.2013
Medical Records File Clerk
Mena Regional Health System
07.2012 - 06.2013
Order Picker
Aalfs Manufacturing
08.2009 - 07.2012
Associate of Arts - Business Health Administration
Keiser University