Marsha Douglass

Tech Mahindra Americas Inc.

Plano, TX

05.2003 - Current

Managed multiple executive calendars, including CEO when he visited the US, and scheduled appointments effectively.
Coordinated travel arrangements and itineraries for senior leadership.
Prepared meeting agendas and documented minutes for various sessions.
Maintained confidential files and sensitive documents securely.
Reviewed and processed expense reports for accuracy and completeness.
Answered incoming telephone calls from internal and external customers promptly and professionally; responded to inquiries in a timely manner.
Created spreadsheets using Excel software programs.
Created PowerPoint presentations.
Opened, read and replied to e-mails, letters and correspondence on behalf of executives.
Ordered catering or restaurant delivery to offer food and beverages to meeting and conference attendees.
Coordinated facility maintenance schedules and vendor communications for operational efficiency.
Managed Denver office facility until close in 2020
Maintained an accurate inventory of office supplies and equipment in order to track usage patterns over time.
Checked common areas and conference rooms regularly to verify cleanliness and order.
Coordinated maintenance activities with outside vendors to ensure timely completion of projects.