Marsha Eisenberg
Tucson,AZ
Summary
As a professional in distribution, logistics, and inventory management I can bring my expertise, both past and present, along with passion and dedication to a wide array of situations. I have extensive routing and distribution, management, science, technical support, and customer service skills. My willingness to continuously learn new subjects and to hone those skills I already have set me apart from others.
Results-driven Inventory Manager with demonstrated record of running lean departments. Successful at keeping records current and accurate. Offering 10 years of experience strengthening processes, realigning teams and overhauling structures to keep operations responsive to changing industry and company demands.
Overview
17
17
years of professional experience
Work History
INVENTORY MANAGER
WYLD
01.2024 - Current
- Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
- Collaborated with purchasing and production to maintain levels of quality and on-hand inventory.
- Strengthened inventory processes to balance supply needs with budget and space limitations.
- Participated in regular cycle counts to confirm accuracy of inventory records.
- Built and nurtured positive working relationships with vendors and suppliers.
- Created and updated regular inventory reports and records.
- Designed and implemented successful inventory control system to track inventory levels and optimize stock levels.
- Developed and maintained knowledgeable and productive team of employees.
- Led improvement initiatives to advance operational efficiencies and increase revenue.
LOGISTICS MANAGER
WYLD
01.2022 - 01.2024
- Directed shipping and receiving of wide range of products daily.
- Coordinated dispatching of 6 drivers to accomplish daily delivery requirements.
- Improved inventory accuracy by developing and implementing enhanced control systems.
- Selected, trained and developed logistics personnel to achieve high-performing teams.
- Resolved shipping discrepancies by coordinating customer and courier communications.
- Monitored logistics performance and identified improvement opportunities.
- Managed logistics budgets and forecasting to achieve cost-effective operations.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Promoted brand at industry events and through ongoing networking efforts.
- Prospected for leads to build pipeline and convert to sales opportunities.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Developed and maintained knowledgeable and productive team of employees
GENERAL MANAGER / DISTRIBUTION MANAGER
TOMBSTONE BREWING CO.
01.2019 - 01.2022
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Developed and implemented strategies to increase sales and profitability.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Formulated policies and procedures to streamline operations.
- Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Reduced operational risks while organizing data to forecast performance trends.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Increased client retention by providing superior customer service.
- Controlled inventory transactions to reconcile ordering processes with demand forecasts.
- Collaborated with manufacturing and supply chain management.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Organized records of vehicles, schedules and completed orders.
- Conducted research to address shipping errors and packaging mistakes.
- Led improvement initiatives to advance operational efficiencies and increase revenue.
TEACHER
BASIS TUCSON PRIMARY
01.2016 - 01.2019
- Helped students explore concepts with engaging, learning-focused activities.
- Created and developed lesson plans to meet students' academic needs.
- Prepared quizzes, tests and examinations to gauge how well students were learning.
- Developed and implemented classroom routines to address varying student needs.
- Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
- Participated in department meetings to provide input to colleagues about student achievement and improvement.
REGISTRAR
BASIS TUCSON NORTH
01.2014 - 01.2016
- Updated computer system with latest information to keep records current and accurate.
- Greeted every guest with personable approach and provided knowledgeable service.
- Verified paperwork accuracy and checked for completion prior to processing.
- Organized, reviewed, and filed paperwork for secure recordkeeping.
- Developed and implemented registration policies, procedures and timelines for smooth administration processes.
- Prepared balanced course schedules, student rosters and class lists.
- Facilitated student registration with admissions and records departments for smooth administration processes.
- Monitored enrollment processes to meet regulations and accreditation standards.
- Secured confidential patient information from unauthorized access.
SERVICE MANAGER
ACS HEALTHCARE SOLUTIONS
01.2009 - 01.2011
- Met with customers to discuss service needs and offer available solutions.
- Resolved customer complaints in professional and timely manner.
- Analyzed service reports to identify areas of improvement.
- Implemented strategies to increase customer service satisfaction ratings.
- Developed and maintained positive relationships with customers to build rapport and trust.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Education
Masters in Leadership Education -
Northern Arizona University
Associates of Culinary Arts - undefined
Scottsdale Culinary Institute
01.2008
Bachelor of Science - Microbiology
University of Arizona
05.2002
Associates of General Science - undefined
Pima Community College
05.1998
Skills
- Product replenishing
- New product acquisition
- Verbal and written communication
- Supplier relations
- Report preparation
- Logistics scheduling
- Warehouse management
- Cost reduction strategies
- Demand forecasting
- Inventory audits
- Transfers and returns
- Inventory reconciliation
- Process implementation
- Purchasing management
- Cycle counting
- Lean principles
- Shipping and receiving
- Reporting processes
- Inventory control systems
- Cost control
- Initiative and Self-motivation
- Audit coordination
Timeline
INVENTORY MANAGER
WYLD
01.2024 - Current
LOGISTICS MANAGER
WYLD
01.2022 - 01.2024
GENERAL MANAGER / DISTRIBUTION MANAGER
TOMBSTONE BREWING CO.
01.2019 - 01.2022
TEACHER
BASIS TUCSON PRIMARY
01.2016 - 01.2019
REGISTRAR
BASIS TUCSON NORTH
01.2014 - 01.2016
SERVICE MANAGER
ACS HEALTHCARE SOLUTIONS
01.2009 - 01.2011
Associates of Culinary Arts - undefined
Scottsdale Culinary Institute
Bachelor of Science - Microbiology
University of Arizona
Associates of General Science - undefined
Pima Community College
Masters in Leadership Education -
Northern Arizona University
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