Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marsha Foster

Rockville,MD

Summary

Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.

Overview

29
29
years of professional experience

Work History

Office Support Assistant

Westat, inc.
Rockville, MD
03.2020 - 01.2025
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Maintained positive working relationship with fellow staff and management.

Cashier

Dollar Tree Stores
Rockville, MD
11.2016 - 03.2020
  • Operated cash register, collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Helped customers find specific products, answered questions and offered product advice.

Night Dispatcher

G&G Towing
Rockville, MD
06.2014 - 11.2016
  • Kept detailed and updated records of calls in physical and electronic databases.
  • Communicated with individuals within inbound call center setting to complete dispatch support for multiple calls.
  • Accurately and efficiently responded to over numerous daily requests.
  • Oversaw investigation and resolution of customer and vendor issues.

Event Helper

City of Rockville
Rockville, MD
05.2005 - 10.2010
  • Communicated directions to patrons for points in or outside of facility.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Gave guests first-rate service and support and worked to resolve concerns to mutual satisfaction.

Morning Receptionist

Montgomery Hospice
Rockville, MD
08.2003 - 06.2004
  • Answered and directed incoming calls using multi-line telephone system.
  • Answered phone calls, provided information to callers and connected callers to appropriate people.
  • Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
  • Greeted visitors and directed them to appropriate areas, verifying reasons for visit and providing information.
  • Sorted incoming mail and directed to correct personnel each day.

Office Manager

Whitman & Szczepkowski
Rockville, MD
05.1996 - 05.1998
  • Oversaw day-to-day office operations, including receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Managed office inventory and placed new supply orders.
  • Automated office operations for managing client correspondence, payment scheduling, record tracking and data communications.
  • Reduced financial discrepancies by accurately managing accounting documentation while maintaining case costs and billing processes.

Education

General Business

Montgomery Community College
Rockville , MD

Skills

Phones, Computer, Customer Service

  • Mail management
  • AR/AP
  • Proofreading
  • Inventory replenishment
  • Work ethic
  • Clerical

Timeline

Office Support Assistant

Westat, inc.
03.2020 - 01.2025

Cashier

Dollar Tree Stores
11.2016 - 03.2020

Night Dispatcher

G&G Towing
06.2014 - 11.2016

Event Helper

City of Rockville
05.2005 - 10.2010

Morning Receptionist

Montgomery Hospice
08.2003 - 06.2004

Office Manager

Whitman & Szczepkowski
05.1996 - 05.1998

General Business

Montgomery Community College

Similar Profiles

CREATE PROFILE