Marsha Fournier
Manchester
Summary
Branch administration professional with extensive experience managing office operations, enhancing customer service, and supporting branch objectives. Known for collaborative approach and consistently achieving results. Reliable and adaptable, proficient in administrative tasks, and valued for strong communication and problem-solving skills.
Overview
29
29
years of professional experience
Work History
Branch Administrator
Foundation Building Materials LLC
Manchester, NH
03.2022 - 02.2026
- Reconciled petty cash drawers
- Monitored and reconciled cash drawers
- Made bank deposits
- Received customer payments
- Created a Cash tie out report
- Scan cash tie out report and receipts to AR department
- Assist walk-in customers
- Answer incoming phone calls
- Shipped all truck deliveries and customer orders through the Cloudsuite Distribution System
- Scan the delivery and pick-up orders
- Process warehouse transfers
Customer Service Representative
Signature Digital Imaging
Nashua, NH
01.1997 - 03.2022
- Interacted with General Contractors, Architects, Engineers and Subcontractors
- Processed customer orders
- Processed customer blueprints including electronic file transfer using Microsoft Access
- Document Management
- Answer multiple phone lines
- Review of weekly construction reports for prospective projects
- Download projects from private contractor websites and FTP sites
- Processed customer payments, invoices and outstanding collections
- Assisted with walk-in customer orders
Education
High School Diploma -
Pembroke Academy
Pembroke, NH06-1992
Skills
- Cash handling
- Office administration
- Banking
- Document management
- Sales support
- Report preparation
- Excellent work ethic
- Customer service
Timeline
Branch Administrator
Foundation Building Materials LLC
03.2022 - 02.2026
Customer Service Representative
Signature Digital Imaging
01.1997 - 03.2022
High School Diploma -
Pembroke Academy
Notary Public
Duration of being a Notary Public was from 2015-2025.