Marsha Harris
Alpine,CA
Summary
Proven Benefits Technician with a track record of enhancing benefits administration accuracy and efficiency at Grossmont Union High School District. Expert in Microsoft Office and Benefits Administration, demonstrating exceptional employee relations and vendor management skills. Achieved significant improvements in processing times and service levels, showcasing a commitment to excellence and innovation in all tasks. Professional benefits specialist skilled in administering and managing employee benefits programs. Proven track record in ensuring compliance with regulations, providing exceptional customer service, and optimizing benefits strategies. Strong focus on teamwork and adapting to evolving needs while delivering impactful results. Adept at problem-solving, communication, and maintaining confidentiality. Working with CSEA, GEA and Administrator on Benefit Options and choices during negotiations.
Overview
17
17
years of professional experience
Work History
Benefits Technician
Grossmont Union High School District
07.2016 - 12.2024
- Streamlined benefits administration tasks for increased accuracy and reduced processing time.
- Contributed to the successful completion of annual benefit renewals, collaborating with internal Administrators and external vendors and partners in a timely manner.
- Managed vendor relationships effectively, resulting in improved service levels and timely and accurate audits.
- Served as a reliable resource for employees, retirees and Administrators addressing their benefits-related inquiries with timely and accurate information.
- Maintained a variety of benefit information including files, employee records on a variety of computer programs and spreadsheets and paper files.
- Manage District Wide FMLA leaves and W/C leave paperwork and updates to Department Adminstrators.
- Audit benefit reports against payroll reports and make corrections, update and notify employees and departments as necessary.
- Deposit and maintain records for payments to vendors and audit tenthly. Maintain records, make bank deposits and provide payments and reports for vendors and Accounting.
- Request invoices, process items for payment and create purchase requisitions for retiree buyout payments and employee insurance payments.
Account Clerk
Grossmont Union High School District
07.2009 - 07.2016
- Provided clerical support to department, such as filing, copying and restocking supplies. Provided assistance with Benefit issues to all employees and vendors.
- Processed all District employee mileage with auditing, data entry and payments in compliance with all established guidelines and legal requirements.
- Implemented innovative filing systems that significantly improved document retrieval time and efficiency. Started scanning invoices, payments, etc. to computer drives for auditor use and employee use.
- Received and entered vendor invoices, distributed payments and received all incoming payments to GUHSD.
- Prepare and deposit all payments made to District. Maintain deposit spreadsheet for Accounting Department.
- Audit invoices and make payments to vendors.
- Receive and process all incoming mail to Fiscal Services Dept.
- Provide customer services to all vendors, employees and Administrators.
Special Education Aide Mild/Moderate
Grossmont Union High School District
11.2007 - 06.2009
- Work assisting English and Algebra instructors with 10th grade students in the classrom.
- Led small group instruction sessions tailored specifically to address diverse learning needs for English and Algebra students at the 10th grade level. Also worked in the "WigWam" the student restaurant at the school that provided lunch meals in a restaurant setting for Faculty and Staff members.
- Provided one-on-one support to students with physical, emotional, or behavioral challenges during classroom activities.
- Documented student progress, obstacles and academic milestones for parents and faculty working for the Administrators entering all IEP student information in the new computer system.
- Started a lunch time study/social hour for students and provided assistance with studies. Sought community donations of games, cards and art supplies for the students to work with and interact with peers in a safe and caring, positive environment.
Education
Associate of Science - Business
Grossmont College
El Cajon, CA07-2008
Skills
- Microsoft Office
- Employee Relations
- Payroll Processing
- Benefits Administration
- Business Plus, PeopleSoft
- Excel, Quicken, Quickbooks
Timeline
Benefits Technician
Grossmont Union High School District
07.2016 - 12.2024
Account Clerk
Grossmont Union High School District
07.2009 - 07.2016
Special Education Aide Mild/Moderate
Grossmont Union High School District
11.2007 - 06.2009
Associate of Science - Business
Grossmont College
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