Marsha Kim
Boston,MA
Summary
High-energy professional with several years of experience delivering friendly, prompt service to customers. Skilled in making personalized menu recommendations and managing closing duties. Collaborative, hardworking, and efficient at prioritizing tasks to promote positive dining experiences.
Overview
4
4
years of professional experience
Work History
Library Student Aide
New England Conservatory
Boston, MA
08.2022 - Current
- Assisted in shelving and organizing library materials.
- Provided support to patrons with locating, checking out, and returning books.
- Answered patron inquiries about library policies, procedures, and services.
Flute Instructor
Self Employed
Boston, MA
08.2021 - Current
- Provided individual flute instruction to students of all ages and skill levels.
- Developed lesson plans tailored to each student's needs, goals and interests.
- Fostered and nurtured relationships with both students and parents.
Cashier
Frank Seoul
Carrollton, TX
05.2022 - 09.2024
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Assisted customers over the phone regarding store operations, product information and order placement.
Food Server
Yoosoon Kang
Dallas, TX
05.2024 - 08.2024
- Greeted guests in a friendly and welcoming manner.
- Set up dining areas with linens, silverware, and glassware
- Took orders from customers accurately and delivered to kitchen staff promptly.
- Communicated with hosts, bussers and kitchen staff to prepare for customers.
- Calculated charges, issued table checks, and collected payments from customers.
Food Server
Below 40 Poke House
Dallas, TX
05.2020 - 10.2020
- Monitored customer satisfaction throughout their meal.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Completed final preparations of dishes and quickly delivered items to customers.
- Ensured dining area cleanliness during shift
Education
Master of Music - Flute Performance
New England Conservatory of Music
Boston, MA05-2026
Bachelor of Music - Flute Performance
New England Conservatory of Music
Boston, MA05-2024
Skills
- Dining Table Preparation
- Guest Engagement
- Order Management
- Safe Food Handling
- Team member support
- Cash Handling
- Allergy awareness
- Exceptional customer service
- Comprehensive Menu Understanding
- POS operation
Languages
English
Native/ Bilingual
Korean
Native/ Bilingual
References
References available upon request.
Timeline
Food Server
Yoosoon Kang
05.2024 - 08.2024
Library Student Aide
New England Conservatory
08.2022 - Current
Cashier
Frank Seoul
05.2022 - 09.2024
Flute Instructor
Self Employed
08.2021 - Current
Food Server
Below 40 Poke House
05.2020 - 10.2020
Master of Music - Flute Performance
New England Conservatory of Music
Bachelor of Music - Flute Performance
New England Conservatory of Music
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