Marsha Kurkjian

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Managed returns, exchanges and refunds in accordance with store policy.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
• Managed efficient cash register operations.

this was a temporary position for the

fall semester

• Collected payments and provided accurate change.
• This was a temporary position during start of semester
• currently working during Fall start of semester

• Handled confidential patient information with discretion, upholding strict HIPAA regulations at all times during tenure as a Pharmacy Technician Trainee.
• Collaborated closely with pharmacy team members to consistently deliver high-quality care to patients.
• Assisted pharmacists in managing medication inventory, ensuring adequate stock levels for timely patient service.
• Maintained a high degree of professionalism and integrity, upholding ethical standards associated with the Pharmacy Technician Trainee role at all times.
• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
• Enhanced pharmacy efficiency by maintaining a clean and organized work environment, streamlining daily tasks.
• had to leave training due to illness during pandemic
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• Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
• Responded to customer questions about products and services.
• Greeted customers upon entrance and handled cash and credit transactions.
• Delivered high-quality customer service through deep commitment to knowledge and performance.
• Operated cash registers, scanners and computers to itemize and total customer purchases.
• Checked out customers by processing payments and bagging items.
• Maintained detailed knowledge of customer service initiatives to uphold high standards of service quality.
• Maintained front check out area to keep traffic flows running smoothly and efficiently.
• Scanned merchandise barcodes and bagged items using appropriate strategies for each type.

Demonstrated testing procedures and equipment to new laboratory personnCorrectly prepared laboratory equipment and instrumentation required for tests, research, process or quality control 

Oriented new technicians to the proper operation and function of the automated interpretation machine.

Trained students during their internships 

Demonstrated testing procedures and equipment to new laboratory personnel.

Accurately recorded and reported test results according to established procedures.

Permormed charge duties in absence of section head

Have worked both first shift and second shift occasionally filling in on third shift