Summary
Overview
Work History
Education
Skills
Professionalskills - Administrativeassistant
Languages
Timeline
Generic

Marsha LeAnn Dillon

Administrative Assistant
Syracuse,New York

Summary

Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks. Dedicated professional with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs. Organized Administrative Assistant experienced in assisting with daily office needs and managing general administrative activities. Expertise in mathematics and finance-related initiatives. Successful in coordinating and executing meetings, travel, and special events.

Overview

31
31
years of professional experience

Work History

Administrative Assistant

SUNY Upstate Medical University
Syracuse, United States
09.1998 - Current
  • I schedule all surgical procedures for the Department of Neurosurgery
  • Obtain insurance authorizations, communicate appointment information to patients, and coordinate special equipment, medical representatives, and special monitoring
  • I have had the pleasure to grow with my current knowledge
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.
  • Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
  • Ensured efficient operation of office equipment such as printers, copiers and fax machines.
  • Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
  • Handled confidential documents in an organized fashion according to established protocol.
  • Scheduled appointments between clients and customers and internal staff members.
  • Developed project plans for various tasks assigned by upper management.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Directed customer inquiries to appropriate department personnel.
  • Managed daily office operations and maintained office supplies inventory, ensuring efficient workplace functionality.

Catering and Concession Worker

American Food and Vending
Syracuse, United States
03.2016 - 03.2020
  • Food prep, customer service, catering
  • Greeted customers and provided excellent customer service.
  • Organized concession stand and restocked items as needed.
  • Prepared food items such as popcorn, hot dogs, nachos. in accordance with health regulations.

Medical Assistant/ Secretary

03.1994 - 09.1998
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Prepared laboratory specimens for analysis and organized lab results for review by the physician.
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Educated patients on healthcare topics such as nutrition and disease prevention methods.
  • Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.

Education

License Practical Nurse - Associates Degree

OCM Boces
Syracuse, New York, United States
06.1993

Solvay High School - 12th

Solvay High School
Syracuse, New York, United States
06.1993

Skills

  • Meeting planning
  • Workflow Optimization
  • Data Entry
  • Calendar Management
  • Appointment Scheduling
  • Mail handling
  • Scheduling
  • Documentation And Reporting
  • Typing proficiency
  • Technical Support
  • Multitasking and prioritization
  • Microsoft Excel
  • Self-starter
  • Complex Problem-Solving
  • Patient Scheduling
  • Administrative Support
  • Understands grammar
  • Dedicated Team Player
  • eFaxing knowledge
  • Multi-Line Phone Systems
  • Back office operations
  • Customer Relations
  • Microsoft
  • Time Management
  • Medical Terminology
  • Meeting Arrangements

Professionalskills - Administrativeassistant

Intermediate

Languages

English, Native

Timeline

Catering and Concession Worker

American Food and Vending
03.2016 - 03.2020

Administrative Assistant

SUNY Upstate Medical University
09.1998 - Current

Medical Assistant/ Secretary

03.1994 - 09.1998

License Practical Nurse - Associates Degree

OCM Boces

Solvay High School - 12th

Solvay High School

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Marsha LeAnn DillonAdministrative Assistant