Marsha-lee Tomlinson

-organized recreational activities such as arts and crafts sessions and game days, creating opportunities for elders and children to engage in meaningful and enjoyable activities together.

- Assisted with meal preparation and serving during community dinners, providing nutritious meals and companionship to both seniors and children in need.

-Established a successful pen pal program between local school children and elderly residents, promoting communication and friendship across generations.

• Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
• Greeted guests in with friendliness and professionalism.
• Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
• Worked closely with management to provide effective assistance for specific aspects of business operations.

• Increased customer engagement through social media.
• Managed multiple social media platforms, ensuring a consistent brand voice and message.
• Boosted engagement rates with the creation of compelling and visually appealing content.
• Monitored online presence of company's brand to engage with users and strengthen customer relationships.
• Optimized posting schedules based on platform-specific analytics to maximize content visibility.

• Managed table turnover rate effectively allowing for more guests served per shift.
• Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
• Fostered a positive working environment by addressing employee conflicts promptly and fairly, promoting open communication between team members.
• Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.

• Assisted with special events and programs.
• Maintained clean, neat, and operational facilities to serve program needs.
• Supported engaging, fun, and smooth-running events by helping with organization and planning.
• Used strong interpersonal communication skills to convey information to others.