Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Marsha Lindsay

Lauderhill,FL

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Communication Technician

NOTSA'S Renaissance
07.2023 - Current
  • Maintained detailed documentation of all work performed, enabling efficient knowledge transfer between technicians.
  • Demonstrated strong problem-solving skills when faced with unexpected technical challenges during installations or repairs.
  • Ensured compliance with all safety protocols during installation procedures, minimizing risk of injury or property damage.
  • Analyze maps, identify equipment and ensure the information is correct for the main technician.

Cleaning Technician

Clean As A Whistle
07.2022 - Current


  • Swept floors, removed debris and returned equipment to proper areas at end of each shift.
  • Enhanced customer satisfaction by maintaining a clean and hygienic environment in commercial spaces.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.

Waitress

Palm Trees Guest House
10.2010 - 06.2022
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
  • Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.

Customer Service Cashier

Castle Height
02.1999 - 02.2010
  • Processed customer orders and accurately handled payment transactions.
  • Met customer service goals and exceeded customer expectations.
  • Counted money in drawers at beginning and end of each shift.
  • Developed and managed relationships with customers to increase customer loyalty.
  • Answered product questions using knowledge of sales and store promotions.
  • Managed cash register operations accurately, reducing the risk of shortages or overages in daily reconciliations.

Education

Certificate - Home Health Aid Certificate

Ruby Academy For Health Occpation
Fort Lauderdale, FL
05-2019

High School Diploma -

Grange Hill High School
Jamaica West Indies
07-1994

Skills

  • Customer relations
  • Time management skills
  • Cash handling
  • Cleaning and sanitizing
  • Order taking
  • Safe food handling
  • Hospitality service expertise
  • Payment processing
  • Housekeeping
  • Attention to detail
  • Critical thinking
  • Organizational skills

Certification


  • Certified Nursing Assistant (CNA) - State Boards of Nursing.

Languages

English

Timeline

Communication Technician

NOTSA'S Renaissance
07.2023 - Current

Cleaning Technician

Clean As A Whistle
07.2022 - Current

Waitress

Palm Trees Guest House
10.2010 - 06.2022

Customer Service Cashier

Castle Height
02.1999 - 02.2010

Certificate - Home Health Aid Certificate

Ruby Academy For Health Occpation

High School Diploma -

Grange Hill High School

Similar Profiles

CREATE PROFILE
Marsha Lindsay