Marsha Raymond
Northwood,OH
Summary
Compassionate Registered Nurse with experience offering comprehensive patient care in outpatient environments. Works well with diverse patient populations and fosters trusting relationships to improve outcomes. Efficiently coordinate with healthcare professionals to advance patient care.
Overview
25
25
years of professional experience
Work History
RN Care Coordination
Sylvan Lake Family Physicians
10.2017 - 10.2024
- Provided care management services, including transition of care and emergency department follow-up calls.
- Conducted Medicare annual wellness visits.
- Established robust relationships with patients and their families to guarantee the highest quality of care.
- Monitored patients with diabetes and depression through bi-weekly phone calls.
- Collaborated extensively with physicians and clinical staff.
RN Office Nurse (WWK Residency Program)
Toledo Hospital
03.2002 - 10.2017
- Completed paperwork and scheduled appointments for patients.
- Streamlined office procedures for increased efficiency, resulting in shorter wait times for patients.
- Educated patients on self-care techniques, empowering them to manage their own health effectively.
- Provided compassionate care during sensitive situations, fostering trust between patients and healthcare providers.
- Worked closely with family practice residents.
- Prepared and administered vaccines and medications, collected specimens and performed other patient care tasks to assist physician with examinations and procedures.
- Improved patient satisfaction by providing efficient and comprehensive care during office visits.
- Reinforced health education, counseling and advice to patients and families and assessed patient educational needs, prioritized patient learning needs, identified barriers to learning and used educational tools to encourage non-adherent patients.
Pre-Op Nurse
Toledo Hospital
03.2000 - 05.2002
- Ensured compliance with all necessary regulatory requirements and accreditation standards during the pre-op phase of care.
- Initiated prompt interventions for any identified complications or concerns during the pre-op period, effectively preventing delays in surgical procedures.
- Improved overall patient satisfaction ratings by consistently delivering compassionate and high-quality nursing care throughout the entire pre-op experience.
- Provided empathetic support to patients and their families during emotionally charged moments before surgery.
Education
Bachelor of Science - Nursing
University of Toledo
Toledo, Ohio06-1990
Skills
- Clinical judgment
- Patient education and counseling
- Licensed RN
- Epic use
- Transition of Care Calls and ED follow up calls
- Performed Medicare Annual Wellness visits
- High level of autonomy
- Patient and family advocacy
- Care coordination
- Works well with physicians, co-workers and patients
Timeline
RN Care Coordination
Sylvan Lake Family Physicians
10.2017 - 10.2024
RN Office Nurse (WWK Residency Program)
Toledo Hospital
03.2002 - 10.2017
Pre-Op Nurse
Toledo Hospital
03.2000 - 05.2002
Bachelor of Science - Nursing
University of Toledo
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