Marsha Regan
Detroit
Summary
Adept at maintaining high standards of healthcare records management and patient confidentiality, I leveraged my expertise in HIPAA compliance and records management at Mendocino Coast Clinics. My proactive approach ensured the secure and efficient handling of sensitive information, enhancing patient care and supporting healthcare regulations. My strong communication skills facilitated effective patient and provider interactions.
10
Meticulous Medical Records Clerk with [Number]-year history processing medical records requests while delivering highest quality customer service. Builds rapport with staff and patients to foster smooth and effective department operations. Strong knowledge of Release of Information policies and procedures and HIPAA regulations.
Overview
48
48
years of professional experience
Work History
Medical Records File Clerk
Mendocino Coast Clinics
07.2011 - 09.2023
- Initiated patient medical records by creating and processing patient care record folder with patient demographics and medical history information.
- Pulled patient charts for physicians to prepare physicians for appointments.
- Prepared necessary correspondence related to medical records of patients such as sending lab results to outside physicians.
- Uploaded physician progress notes, history, and physicals into electronic medical records.
- Performed general office duties such as faxing and scanning documents and sorting incoming and outgoing mail to improve overall office productivity.
- Created new medical records and retrieved existing medical records by gathering appropriate record folders and contents and assigning and recording new record numbers.
- Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
- Maintained patient records in compliance with security regulations.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Responded to patient inquiries to provide information and details of medical records.
- Printed and photocopied documents to provide patients with copies of medical records.
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Developed and maintained organized filing system for medical records to adhere to HIPAA regulations.
- Scanned medical records in digital format for easy retrieval and accessibility.
- Maintained patient records systems by archiving, scaning and indexing important documents and files.
- Assisted in preparation of medical records to release to other medical facilities requesting for patient history and information.
LVN
Ojai Valley Community Hospital
01.1976 - 01.1990
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Performed routine evaluations of each patient's status, needs, and preferences.
Education
No Degree - General ED, Computer Skills, Medical Terminology
College of The Redwoods
Fort Bragg, CA01-2010
No Degree - Anatomy, Chemistry, Pharmacology
Ventura Junior College
Ventura, CA01-1978
Dental Assisting Certificate And RDA - Dental Assisting
Blair Dental College
Glendale, CA08-1974
High School Diploma -
Nordhoff High School
Ojai, CA06-1973
Skills
- HIPAA compliance
- Healthcare regulations
- File maintenance
- Patient confidentiality
- Information security
- Records management
- Document scanning
- EMR / EHR
- Medical records audits
- Medical terminology understanding
- Written and verbal communication
- Work well independently
- Client relations
- Record maintenance
- Paperwork processing
- Customer service
- Patient data collection
- Release of information paperwork
- Medical record safeguarding
- File organization
- Filing procedures
- Scanning and imaging software
- Medical records management
- Electronic medical records handling
- Information retrieval
- Medical terminology
- Filing systems expertise
- Health information management
- HIPAA regulations
Timeline
Medical Records File Clerk
Mendocino Coast Clinics
07.2011 - 09.2023
LVN
Ojai Valley Community Hospital
01.1976 - 01.1990
No Degree - General ED, Computer Skills, Medical Terminology
College of The Redwoods
No Degree - Anatomy, Chemistry, Pharmacology
Ventura Junior College
Dental Assisting Certificate And RDA - Dental Assisting
Blair Dental College
High School Diploma -
Nordhoff High School
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