Marsha RICHARDSON
NANTICOKE,PA
Summary
I am a retired individual looking to secure part-time, remote employment. I am a dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Due to many years of work experience I have cultivated a strong work ethic and effective communication skills. No matter the position that I may be considered for, I am eager to contribute to a dynamic team and support organizational goals.
Overview
26
26
years of professional experience
Work History
Insurance Consultant
Berkshire Hathaway Guard
Wilkes-Barre, PA
01.1997 - 08.2022
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Responded promptly to customer inquiries and provided timely updates as needed.
- Identified needs of customers promptly and efficiently.
Education
Business Administration (MBA)
Wilkes University
Wilkes-barre, PA05-2008
Skills
- Client Relations
- Customer follow-up
- Client Retention
- Customer Service
- Lead Development
- New Client Acquisition
- Email Marketing
- Professionalism and Ethics
- Marketing Management
- Service Marketing
- Customer Engagement
- Critical Thinking
- Time management abilities
- Problem-solving abilities
References
References available upon request.
Timeline
Insurance Consultant
Berkshire Hathaway Guard
01.1997 - 08.2022
Business Administration (MBA)
Wilkes University