Marsha Shelley
Vero Beach,FL
Summary
Reliable and detail-oriented professional with experience in customer service, front desk operations, animal care, and administrative support. Known for strong communication skills, organization, and the ability to multitask in fast-paced environments. Seeking a position where professionalism, compassion, and efficiency are valued.
Overview
9
9
years of professional experience
Work History
Receptionist/Bather
Posh Paws
06.2021 - 10.2025
- Greet and check clients in and out while maintaining accurate records and vaccination documentation
- Provide bathing and basic grooming services, ensuring animal comfort and safety
- Monitor boarded animals closely, maintaining a high standard of care and attention
- Restock and rotate supplies to support efficient daily operations
- Maintain a clean, sanitary work environment in compliance with safety standards
CAD Technician Assistant
Rick Williams Consulting Inc
06.2019 - 01.2022
- Developed detailed 2D and 3D CAD drawings to support engineering projects.
- Collaborated with engineers to refine design specifications and ensure accuracy.
- Reviewed and revised existing CAD models based on project feedback and updates.
- Maintained attention to detail while working under deadlines
Pet Care Attendant
Dog Kidz Country Daycare & Boarding
09.2019 - 03.2021
- Provided daily care for pets, including feeding, grooming, and exercising.
- Maintained clean and safe environment for pets using sanitation protocols.
- Monitored pet behavior and health to report any concerns to management.
- Assisted in training pets on basic commands and socialization skills.
- Collaborated with team members to enhance overall pet care services offered.
- Organized supplies and equipment to ensure efficient operations during peak times.
- Communicated effectively with pet owners regarding care routines and updates.
- Ensured maximum comfort for pets during boarding stays by creating home-like environments tailored to individual preferences.
Hostess/Waitress
TGI Fridays
03.2017 - 03.2019
- Welcomed guests warmly, ensuring positive first impressions and guest satisfaction.
- Managed reservations efficiently to optimize seating arrangements and minimize wait times.
- Coordinated with kitchen staff to relay accurate wait times and special requests from guests.
- Assisted in maintaining cleanliness and organization of dining area to enhance guest experience.
- Handled guest inquiries and complaints promptly, resolving issues to maintain satisfaction levels.
Education
Associate of Science - Health Sciences
Indian River State College
Ft. Pierce, FLSkills
- Patient Care & Safety
- Customer Service & Front Desk Operations
- Appointment Scheduling & Records Management
- Medical Terminology & HIPAA Awareness
- Infection Control & Sanitation
- Microsoft Word & Excel
Timeline
Receptionist/Bather
Posh Paws
06.2021 - 10.2025
Pet Care Attendant
Dog Kidz Country Daycare & Boarding
09.2019 - 03.2021
CAD Technician Assistant
Rick Williams Consulting Inc
06.2019 - 01.2022
Hostess/Waitress
TGI Fridays
03.2017 - 03.2019
Associate of Science - Health Sciences
Indian River State College