Marsha Siptak
New Ulm,TX
Summary
Highly efficient in organization and keeping an office running smoothly. A wealth of knowledge in running a complex office. Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs, and transforming customer service standards. Experienced in leading and supervising operational and sales teams. Quality-driven Editor with superior attention to detail and meet stringent deadlines. Superior proficiency in writing guidelines and captions.
Overview
19
19
years of professional experience
Work History
Owner
Creative Sitches
01.2013 - Current
- Embroidery, laser engraving, Custom made gifts
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Usda - Nass Editor
USDA Farm Service Agency
06.2023 - 06.2024
- Data Entry II for NASS Department, assigned to programs to edit responses from farmers/ranchers and Statistical Surveys
- Managed multiple projects simultaneously, ensuring timely delivery of high-quality editorial work.
- Collaborated with writers to improve content structure and clarity, resulting in increased reader engagement.
- Conducted market research to identify emerging trends, guiding editorial direction.
Business Manager
tegeler chevrolet inc. - Tegeler Motor Sports
01.2016 - 01.2024
- Responsible for all Digital Marketing and Information Technology for dealership
- Administer Digital Marketing - Facebook, Instagram, Twitter
- Provide Help Desk Support for Multi Location Network via Ultra VPN and RDP
- HR day to day Business Operations
- State of Texas Compliance for Automotive Dealership
- Currently manage entire network to include servers, desktops, VoIP Phone system
- Marketing Communications
- QuickBooks Accounting and Payroll
- Typing - 55WPM
- Improved operational workflows by identifying areas of inefficiency and implementing appropriate solutions.
- Increased overall team productivity by fostering a positive work environment and providing effective leadership.
IT Administrator
mic group
06.2005 - 10.2014
- Administer Active Directory of 300+ Users, Multi Locations, Multi Domains
- Administer Exchange 2003 & 2008 Servers of 300+ mailboxes
- Administer BMC Help Desk Software for Corporation
- Install new software releases & system upgrades
- Perform system Backups & recovery
- Maintain data files & Monitor System Configuration to ensure data integrity
- 24x7 supporting role in the administration and management of information systems including SQL, Exchange, Citrix, ERP and Win2k3 Servers
- Provide Help Desk Support for Multi Location Network via Ultra VPN and RDP
- Build, Configure and Deploy new computer equipment such as PC, Printers and Servers
- Administer PBX and Avaya Phone System such as Adding/Deleting/Editing stations
- Backup Data using Ultra DLT Tape Drives
- Perform installations and migrations of OS and Third Party Software
- Increased productivity by providing comprehensive technical training to employees on various hardware and software tools.
- Achieved faster network connectivity by installing high-performance routers, switches, and access points.
- Managed vendor relationships effectively for timely procurement of IT equipment while adhering to budget constraints.
- Improved overall network efficiency by implementing system upgrades, optimizing server settings, and troubleshooting issues.
Education
Associate of Science - Information Technology Management
05.2014
Skills
- IT Administration
- QuickBooks
- Accounting - A/R - A/P
- Office Management
- Fundraising for events
- Microsoft Office Suite
- Management of employees
- HR
- Leadership
- Payroll - Payroll Tax
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
Activities
I currently live in between Industry and Bellville with my husband, I enjoy working with our cattle and helping the youth that we sell show cattle to, I am involved in the Nelsonville Brethren Church, Bleibl.0erville Vol. Fire Department and the HLSR Area Go Texan as a Dist. Chairman. Member of Bellville FFA Alumni (past officer).
Timeline
Usda - Nass Editor - USDA Farm Service Agency
06.2023 - 06.2024
Business Manager - tegeler chevrolet inc. - Tegeler Motor Sports
01.2016 - 01.2024
Owner - Creative Sitches
01.2013 - Current
IT Administrator - mic group
06.2005 - 10.2014
University of Phoenix - Associate of Science, Information Technology Management
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