Summary
Overview
Work History
Education
Skills
Timeline
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Marsha Williams

Lawrenceville,GA

Summary

Confident Appliance Sales Associate promoting a great career spent exceeding client expectations through active listening, dynamic communication and effective marketing skills. Ready to take on a new sales-oriented position where developed talents can be best utilized. Expertly presents, demonstrates and explains specifications and features with goal of closing sale. Offers exemplary consultative services while achieving required sales goals or metrics.

Overview

10
10
years of professional experience

Work History

Appliance Sales Specialist

Lowe's Home Improvement
Cumming, GA
06.2018 - Current
  • Relayed information regarding current store promotions, sales and special events to customers.
  • Engaged customers using well-honed interpersonal and people skills to determine which appliances best fit needs and preferences.
  • Drove team revenue totals by bringing in top sales numbers.
  • Exceeded and increased monthly sales goals by 20-30%.
  • Maintained product knowledge to assist and educate customers on options available.

Front End Coordinator

TJMAXX
Mount Dora, FL
03.2014 - 06.2018
  • Promote store sales by offering incredible customer service.
  • Train or instruct employees in job duties or company policies or arrange for training to be provided.
  • Trained and supervised new hires.
  • Successfully oversaw and handled all merchandising and maintenance for front end.
  • Provided expert service when greeting customers, answering phone calls and handling issues
  • Designed employee work schedules to address complete operational needs

Distribution Team Leader

ThredUp inc
Duluth, GA
01.2017 - 01.2018
  • Inspect apparel and accept it into inventory based on thredUP's high standards regarding condition, brand, and sizing Provide quality control at all key steps.
  • Itemize, photograph, hang, pick and pack apparel and related items.
  • Rack-sort, Returns and racking.
  • Effectively communicate work task.
  • Interact, in professional manner, with supervisors, thredUP management, technical experts and peers.
  • Maintains cooperative and constructive attitude.
  • Communicates appropriately regarding work issues, concerns, and when asking questions - individually, or in group situation.
  • Participates in activities include attending shift meetings, escalating issues and concerns, and internal communications with peers, staff and appropriate departments.

Sales Lead

Banana Republic
Tampa, FL
02.2013 - 01.2014
  • Addressed customer concerns and issued refunds.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Led sales team to exceed quarterly sales goals.
  • Contributed to design and setup of merchandise displays promoting key products, creating aesthetically pleasing arrangements to attract customer attention.
  • Used POS system to process sales, returns, online orders and gift card activations

Education

No Degree - Education Administration

Lake Technical Center
Eustis, FL
2015

Skills

  • Customer service
  • Project organization
  • Documentation and reporting
  • Invoicing and billing
  • Scheduling and calendar management
  • Sales expertise
  • Staff education and training
  • Merchandise Recommendations
  • Computer Proficiency and Microsoft Office
  • Strong Communication and Interpersonal Skills
  • Organization and Time Management
  • Analytical and Critical Thinking

Timeline

Appliance Sales Specialist

Lowe's Home Improvement
06.2018 - Current

Distribution Team Leader

ThredUp inc
01.2017 - 01.2018

Front End Coordinator

TJMAXX
03.2014 - 06.2018

Sales Lead

Banana Republic
02.2013 - 01.2014

No Degree - Education Administration

Lake Technical Center

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Marsha Williams