Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marsha A. Williams

Fayetteville,AR

Summary

Accomplished Manager with a proven track record at Catfish Hole, enhancing team leadership and complex problem-solving skills. Excelled in roles requiring exceptional time management and verbal communication, notably improving customer satisfaction and operational efficiency. Expert in financial reporting and employee training, demonstrating a results-driven approach and a commitment to excellence.

Overview

44
44
years of professional experience

Work History

Manager

Catfish Hole
10.1994 - Current

Hiring and training employees for front of house, assisting in back of house training and implementing policies.


Ensuring customer satisfaction and create an atmosphere of love and appreciation to our staff and customer. Team work.


Provide owner assistance in all management tasks. Work with payroll accounts, daily closing and financial reports, performing nightly deposits and banking duties.


Physician Referral Coordinator

Washington Regional Medical Center
01.1991 - 03.1997

Worked directly with Administration , David Rew and Julie Fish. Coordinated patient referrals with specialists for optimal care to meet the patient's specific needs.


Assisted in health fairs for Regional Heart programs, women's health programs, Phases in women's health, and patient care coordinator.


Resigned from this position so that I could devote my time and skills to Catfish Hole, where I was working part time.

Administrative Assistant

Visiting Nurses Home Care
04.1980 - 05.1991
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
  • Maintained inventory of office supplies and placed orders.
  • Trained office personnel for Lonoke, Prairie, Woodruff and Faulkner counties.
  • In charge of payroll, billing, accounts payable and receivables, general ledger for all four counties.
  • Instructor for ICD 9 coding of medical diagnosis, for billing of insurance purpose, specifically Medicare and Medicaid.

Education

High School Diploma -

Huntsville High School
Huntsville AR

Skills

  • Team Leadership
  • Time Management
  • Verbal and written communication
  • Complex Problem-Solving

Timeline

Manager

Catfish Hole
10.1994 - Current

Physician Referral Coordinator

Washington Regional Medical Center
01.1991 - 03.1997

Administrative Assistant

Visiting Nurses Home Care
04.1980 - 05.1991

High School Diploma -

Huntsville High School
Marsha A. Williams