Overview
Work History
Education
Skills
Timeline
Generic

Marsha Young

Burleson,TX

Overview

25
25
years of professional experience

Work History

OWNER

MCHS REALTY
03.2017 - Current
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
  • Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Increased property sales by developing and implementing comprehensive marketing strategies for clients.
  • Negotiated favorable deals for clients by leveraging market knowledge and strong communication skills.
  • Utilized social media platforms to promote properties, increasing online visibility and attracting more prospective buyers.
  • Provided expert guidance on home staging techniques that resulted in faster sales at higher prices.
  • Communicated with clients to understand property needs and preferences.
  • Generated leads for sales and rental properties through cold calls and referrals.
  • Negotiated, facilitated, and managed real estate transactions.
  • Collaborated with project managers and architects to ensure seamless execution of remodeling plans.
  • Contributed to the company''s growth through consistent delivery of exceptional craftsmanship in all projects undertaken.
  • Minimized project costs by utilizing resourceful material sourcing strategies without compromising quality.
  • Partnered with other construction professionals such as plumbers, electricians, and painters, ensuring smooth project completion and minimizing delays.
  • Increased repeat business by establishing strong relationships with clients based on trust, reliability, and professionalism.

911 Dispatcher /Personal Trainer

Waxahachie Police Officer
04.2012 - 01.2018
  • Enhanced emergency response times by effectively prioritizing incoming calls and dispatching appropriate resources.
  • Streamlined communication between first responders and callers by maintaining clear, concise, and accurate information sharing.
  • Reduced errors in dispatch process by meticulously documenting call details and resource allocation.
  • Supported efficient response efforts with effective triage of emergency situations, ensuring proper allocation of resources.
  • Improved dispatcher training programs to enhance overall performance and accuracy in high-pressure situations.
  • Consistently met or exceeded departmental standards for call handling time, contributing to an optimized emergency response system.
  • Managed high-stress situations with composure, providing reassurance to distressed callers while gathering crucial information for first responders.
  • Enhanced trainee engagement through interactive workshops and hands-on activities.
  • Managed multiple projects simultaneously, maintaining strict deadlines and high-quality deliverables.
  • Coached employees on best practices, providing constructive feedback to support their professional growth.

Police Officer

Mansfield Police Department
09.2003 - 06.2008
  • Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
  • Reduced criminal activity in assigned areas through proactive policing and community engagement.
  • Conducted thorough investigations for various cases, leading to timely resolutions and justice served.
  • Assisted in the development of crime prevention strategies, resulting in safer neighborhoods.
  • Maintained accurate case records and documentation, ensuring proper evidence handling and information sharing among relevant parties.
  • Trained new officers on department policies and procedures, fostering a professional work environment focused on public service.
  • Handled domestic disputes tactfully, de-escalating tensions while providing appropriate support to affected individuals.
  • Served as a school resource officer, improving relationships between youth and police through positive interactions and educational programs.
  • Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.

Deputy Sheriff

Tarrant County Sheriff Office
02.1999 - 03.2003
  • Strengthened relationships between law enforcement and the community through positive engagement initiatives.
  • Served legal documents such as warrants, subpoenas, and eviction notices with professionalism and accuracy.
  • Supported crime prevention efforts by conducting property checks during non-business hours for local businesses and residences.
  • Participated in ongoing training opportunities to maintain up-to-date knowledge of best practices in law enforcement procedures.
  • Testified in court proceedings as needed, providing clear presentations of facts surrounding criminal cases.
  • Assisted detectives with complex investigations by gathering evidence, interviewing witnesses, and conducting surveillance operations.
  • Conducted thorough background checks on potential employees or tenants as part of pre-employment or rental screening processes.
  • Booked suspects into custody by processing mug shots and fingerprints.

Education

Criminal Justice

Tarrant County College District
Fort Worth, TX
09.1999

High School Diploma -

Mansfield High School
Mansfield, TX
03.1992

Skills

  • Budget Administration
  • Business Management
  • Labor Relations
  • Administrative Oversight
  • Computer Skills
  • Critical Thinking
  • Report Writing
  • Public Speaking
  • Conflict Resolution
  • Radio Communication
  • Investigative Procedures
  • Interview Techniques
  • 911 System Information Databases
  • NCIC Database
  • Problem-Solving
  • Stress Management

Timeline

OWNER

MCHS REALTY
03.2017 - Current

911 Dispatcher /Personal Trainer

Waxahachie Police Officer
04.2012 - 01.2018

Police Officer

Mansfield Police Department
09.2003 - 06.2008

Deputy Sheriff

Tarrant County Sheriff Office
02.1999 - 03.2003

Criminal Justice

Tarrant County College District

High School Diploma -

Mansfield High School

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