Marshae Robinson
Joliet,IL
Summary
Proven track record in enhancing safety and security protocols at the Illinois Department of Corrections, demonstrating exceptional teamwork and collaboration skills. Expert in emergency response and surveillance, significantly reducing contraband instances. Skilled in multitasking, ensuring efficient operations across various roles, including critical emergency situations.
Overview
12
12
years of professional experience
Work History
Correctional Officer
Illinois Department Of Corrections
11.2019 - Current
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
- Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
Security Officer
The University Of Illinois At Chicago
01.2016 - 10.2019
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Checked and verified photo identification prior to granting facility access.
- Monitored CCTV cameras and alarm systems for security breaches.
Dietary Worker
The University Of Illinois At Chicago
04.2014 - 01.2016
- Increased efficiency in meal service by streamlining food preparation processes and improving time management skills.
- Ensured timely delivery of meals by coordinating with other kitchen staff members and efficiently managing multiple tasks simultaneously.
- Improved overall kitchen organization through regular cleaning schedules, equipment maintenance checks, and inventory updates.
- Maintained clean and sanitary food preparation areas, adhering to strict health department guidelines for safety.
- Enhanced patient satisfaction by providing personalized meal plans and dietary guidance.
Cashier
KFC
09.2012 - 04.2014
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Stocked, tagged and displayed merchandise as required.
Education
Associate Degree In Nursing - Nursing
Joliet Junior College
Joliet, ILSkills
- Emergency Response
- File and record maintenance
- Surveillance
- Trained in defensive tactics
- De-Escalation Techniques
- Firearm operations trained
- Teamwork and Collaboration
- Multitasking
- Safety and Security
Timeline
Correctional Officer
Illinois Department Of Corrections
11.2019 - Current
Security Officer
The University Of Illinois At Chicago
01.2016 - 10.2019
Dietary Worker
The University Of Illinois At Chicago
04.2014 - 01.2016
Cashier
KFC
09.2012 - 04.2014
Associate Degree In Nursing - Nursing
Joliet Junior College
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