Marshal Kent
Harrisburg,PA
Summary
Proven professional with a track record of enhancing company efficiency and customer satisfaction at LSM Logistcs Excelled in advanced planning and customer response, reducing loading times and improving package handling efficiency. Demonstrated strong communication and judgement skills, contributing to a culture of continuous improvement and operational excellence. Hardworking employee enthusiastic about learning the job inside and out. Pursues opportunities to learn new skills and contribute to group success. Offer strong administrative, relationship-building and problem-solving abilities.
Overview
6
6
years of professional experience
Work History
Delivery Driver
LSM Logistics
Elizabethtown, PA
01.2024 - 05.2024
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Package Loader
UPS
Harrisburg, PA
09.2021 - 12.2023
- Quickly adapted to changing priorities due to fluctuating shipment volumes or unexpected circumstances such as late arrivals or equipment malfunctions.
- Implemented time management strategies to prioritize tasks and ensure timely completion of all assignments.
- Displayed strong problem-solving abilities when encountering issues in the loading process, working closely with team members to find effective solutions.
Package Loader
Amazon
Lewisberry, PA
02.2021 - 06.2021
- Quickly adapted to changing priorities due to fluctuating shipment volumes or unexpected circumstances such as late arrivals or equipment malfunctions.
- Implemented time management strategies to prioritize tasks and ensure timely completion of all assignments.
- Ensured damage-free deliveries by carefully handling fragile items and securing loads with appropriate materials.
- Reduced loading times for trucks by streamlining the package flow process and utilizing resources effectively.
- Promoted a culture of continuous improvement by proactively identifying opportunities for enhancing operational efficiencies and sharing best practices with colleagues.
Delivery Driver
Mack Logistics
Elizabethtown, PA
04.2020 - 11.2020
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Operated vehicle safely in highly congested areas with no traffic violations.
Carpenter Apprentice
ACCORD Restoration
Harrisburg, PA
02.2019 - 01.2020
- Kept job site cleaned up properly and all debris disposed of in respective containers.
- Utilized hand tools such as hammers, chisels, levels, squares, and measuring tapes to complete tasks with precision and efficiency.
- Collaborated with experienced carpenters to improve skillset through hands-on training and mentorship opportunities.
- Followed established job site safety regulations and maintained safe and clean work area.
- Completed installations of building structures, trim, flooring, and cabinetry.
- Prepared materials accurately using hand and power tools to make precise cuts.
- Assisted with movement of materials and equipment to job sites.
- Checked measurements and completed accurate cuts to prevent materials waste and maintain cost controls.
Gatekeeper
Fresh Express
Middletown, PA
11.2018 - 02.2019
- Ensured compliance with relevant regulations, keeping up-to-date on changes and implementing necessary adjustments to gatekeeping procedures.
- Maintained a safe environment through regular inspection of entry points and reporting potential hazards.
- Assisted in emergency situations, coordinating with security personnel to ensure prompt response and resolution.
- Contributed to team success by sharing best practices for gatekeeping procedures and collaborating with colleagues.
- Conducted regular audits of gatekeeping processes, identifying areas for improvement and implementing necessary changes to enhance overall efficiency.
- Organized, maintained and updated information in computer databases.
Package Handler
Fedex
Middletown, PA
09.2018 - 11.2018
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Used hand-held scanners and physical logs to accurately track item movements.
- Proved successful working within tight deadlines and a fast-paced environment.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
Education
Susquehanna Twp High School
Harrisburg, PA05.2017
Skills
Shipping and packaging
Equipment monitoring
Safety-conscious
Delivery recordkeeping
Advanced planning
Database Management
Customer Response
Communication
Judgement
Time mannagement and planning
Active listening
Social selling
Prospecting
Timeline
Delivery Driver
LSM Logistics
01.2024 - 05.2024
Package Loader
UPS
09.2021 - 12.2023
Package Loader
Amazon
02.2021 - 06.2021
Delivery Driver
Mack Logistics
04.2020 - 11.2020
Carpenter Apprentice
ACCORD Restoration
02.2019 - 01.2020
Gatekeeper
Fresh Express
11.2018 - 02.2019
Package Handler
Fedex
09.2018 - 11.2018
Susquehanna Twp High School