Marsha Samuel
United States Postal Service
Philadelphia,US
5
years of professional experience
Assisted in supporting company growth by applying relevant skills and knowledge.,Engaged in ongoing learning to adapt in fast-paced environments.,Contributed to operational excellence and supported organizational development.
Work History
Mail Handler Assistant
1 Year 11 Months- Loaded letters onto processing equipment, removed non-processable letters, and ensured that the sorting feed was never interrupted.
- Double-checked the data's accuracy and integrity.
- Sorted mail with accuracy and efficiency.
- Used automated mail processing equipment to sort and collate mail.
- Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away. Double-checked the data's accuracy and integrity.
Bus Attendant
1 Year- Monitored wellbeing of children.
- Transported children to designated locations safely.
- Responded to inquiries from children and parents regarding information.
- Developed and maintained relationships with students, teachers, and families.
- Engaged with children in a friendly manner on an individual basis.
- Applied positive reinforcement techniques to promote appropriate behavior.
- Demonstrated proper operation of wheelchair lifts, tie-downs, and orthopedic devices for passengers with disabilities.
- Collaborated with educators to address behavioral and academic challenges.
Cashier
3 Months- Educated customers about various promotions to enhance sales.
- Processed new orders with precision, completing 100+ transactions daily.
- Assisted customers by providing guidance and addressing inquiries.
- Managed issuance of receipts, refunds, change, and tickets.
- Verified customer prices and executed sales via barcode scanning.
- Handled credit card, check, gift card, and coupon transactions.
Supervisor
1 Year 8 Months- Coached and guided employees to facilitate adherence to company policies during work processes.
- Supported team operations by organizing workflows to effectively meet daily demands.
- Assessed team performance and shared key metrics with leadership to drive improvement.
- Oversaw training programs for new employees to ensure smooth onboarding.
- Delivered consistent, friendly, and professional service to all customers.
- Fostered high morale and teamwork among [number] employees on the production floor through regular communication.
- Executed quality control measures to maintain high standards.
- Resolved customer complaints and adapted policies to address evolving needs.
- Exhibited strong problem-solving skills while providing exceptional customer service.
- Verified accuracy of register counts and bank deposits.
- Maintained thorough documentation for operational activities.
- Successfully managed numerous client interactions and established robust relationships with physicians, medical, laboratory staff, and patients.
Education
Certificate - Dialysis Technology
- Put on and take off patients from machine.
- Document patients progress while been dialyzed.
- Connect patients on to a machine to be dialyzed.
- Monitor patients while dialyzed.
- Use of a specific gage needle recommended by a doctor for patients, to access the patient's fistula and also access their catheter which is another way for dialyzing a patient.
High School - Mathematics, Science, Social Studies, Language Arts, English Literature
Skills
Assisted in efficient mail processing and distribution by accurately sorting and labeling items.
Supported creation and implementation of safety protocols that improved workplace compliance.
Helped organize projects by resolving issues and fostering team collaboration.
Timeline
Mail Handler Assistant
United States Postal Service
08.2020 - 07.2022Read More
Bus Attendant
The School District of Philadelphia
09.2019 - 09.2020Read More
Cashier
Walmart
04.2019 - 07.2019Read More
Supervisor
Rite Aid
09.2017 - 05.2019Read More
Crooked Places Made Straight
High School from Mathematics, Science, Social Studies, Language Arts, English Literature
Read More
Star Carrier Academy
Certificate from Dialysis Technology
Read More