Detail-oriented and proactive Leader with over 8 years of experience in executive support, calendar management, and confidential information handling. Adept at managing high-level documentation, and facilitating seamless office operations. Proven ability to prioritize tasks, support leadership teams, and enhance organizational efficiency. Committed to fostering positive relationships while maintaining discretion and professionalism in high-paced environments. Experienced retail management professional focused on driving store performance through effective team collaboration and strategic planning. Skilled in inventory management, customer service, and staff development, ensuring consistent operational success. Known for adaptability and reliability in meeting changing business needs, while maintaining high standards and achieving results.
Hi, I’m
MARSHALEE HUTCHINSON
Operations Manager
Jonesboro,GA
Summary
Overview
18
years of professional experience
3
years of post-secondary education
Work History
Freeport Top Up Ltd.
Retail Store Manager
08.2016 - 12.2023
Job overview
- Oversaw multi-functional operations, managing financial transactions, retail sales, and customer service across four portfolios generating $24M annually
- Managed a six-member team, coordinating scheduling, training, and process optimization to enhance efficiency and productivity
- Spearheaded executive-level reporting to improve communication and operational transparency, leading to a 20% increase in efficiency
- Maintained compliance with organizational policies, ensuring accurate documentation and secure handling of financial and operational records
- Continuously assessed store layout to optimize product placement for enhanced visibility and impulse purchases from customers.
- Managed store organization, maintenance, and purchasing functions.
- Submitted orders for new inventory.
- Collaborated with upper management to develop strategic plans for store growth and expansion.
Peak Bottling Co. Ltd.
Sales Administrative Assistant
03.2012 - 07.2016
Job overview
- Provided high-level administrative support, coordinating schedules, meetings, and correspondence for leadership teams
- Managed customer inquiries and document processing, ensuring a 95% satisfaction rate through professionalism and responsiveness
- Facilitated project coordination for sales and logistics operations, improving efficiency and on-time deliveries
- Acted as a liaison between departments, ensuring seamless communication and operational continuity
Dhana Car Rentals
Office Manager Administrative Assistant
08.2005 - 02.2012
Job overview
- Coordinated all aspects of office operations, including scheduling, business correspondence, and executive support
- Managed confidential client and financial records with discretion, ensuring compliance with company policies
- Assisted leadership in business development strategies, contributing to a 70% profitability increase
- Supervised onboarding processes and administrative documentation for new team members
Education
University College of The Caribbean (UCC)
Bachelors Degree in Marketing
04.2013
University Overview
University College of The Caribbean (UCC)
Associate Degree from Business Administration
01.2008 - 12.2010
University Overview
Skills
- Executive & Administrative Support
- Calendar Management & Organization
- Effective Communication
- Problem-Solving & Process Improvement
- Leadership & Team Collaboration
- Technology Proficiency
Availability
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Timeline
Retail Store Manager
Freeport Top Up Ltd.
08.2016 - 12.2023
Sales Administrative Assistant
Peak Bottling Co. Ltd.
03.2012 - 07.2016
University College of The Caribbean (UCC)
Associate Degree from Business Administration
01.2008 - 12.2010
Office Manager Administrative Assistant
Dhana Car Rentals
08.2005 - 02.2012
University College of The Caribbean (UCC)
Bachelors Degree in Marketing
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