Marshalee Parchment Messam
Baltimore ,Marshalee
Summary
Dynamic professional with a proven track record at Sheraton Hotel & Resorts, excelling in customer service and teamwork. Recognized for enhancing student engagement and promoting a positive learning environment as an Additional Adult Assistant. Strong problem-solving abilities and exceptional communication skills drive success in fast-paced settings. Committed to continuous improvement and organizational excellence.
Overview
2026
2026
years of professional experience
Work History
Sheraton North Hotel
Sheraton Hotel & Resorts
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Additional Adult Assistant
BCPS
6916 N Charles St Baltimore MD 21204
09.2024 - Current
- Identified struggling students early on, allowing for timely intervention in their educational journey.
- Managed classroom resources effectively, ensuring all materials were readily available for daily use by both students and teachers alike.
- Supported the teacher in addressing behavioral issues promptly, creating a more conducive learning environment for all students.
- Supported student learning through small group instruction, reinforcing key concepts taught during whole-class lessons.
- Enhanced communication between students, teachers, and parents by organizing regular meetings and providing progress updates.
- Provided ongoing support for students by offering additional resources or explanations when needed, helping them achieve academic success.
- Promoted a safe and inclusive learning environment by establishing clear expectations for behavior and implementing consistent consequences when necessary.
- Participated in team meetings to discuss student progress and strategize on ways to address any areas of concern.
- Organized extracurricular activities to promote a positive school culture and foster relationships among students.
- Provided one-on-one support for students with special needs, ensuring their academic success and social integration.
- Assisted the teacher in reinforcing classroom rules and expectations, promoting a positive learning environment.
- Improved student engagement by implementing interactive activities and hands-on learning experiences.
Education
Diploma - Food And Nutrition
Lacovia High School Jamaica
Jamaica07.2009
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Multitasking Abilities
- Excellent communication
- Critical thinking
- Computer skills
- Organizational skills
- Calm under pressure
- Active listening
- Organization and time management
- Decision-making
- Problem resolution
- Verbal communication
Timeline
Additional Adult Assistant
BCPS
09.2024 - Current
Sheraton North Hotel
Sheraton Hotel & Resorts
Diploma - Food And Nutrition
Lacovia High School Jamaica