Marshall Bivins
Nampa,ID
Summary
Versatile and dedicated Retail Sales Associate with a proven track record at Fred Meyer, excelling in customer service and adaptability. Skilled in problem-solving and fostering positive customer engagement, I significantly enhanced the shopping experience. My reliability and ability to thrive in diverse departments underscore my commitment to team success and customer satisfaction.
Developed adaptability and customer service skills in fast-paced retail environment, with focus on providing excellent customer experiences. Leveraged communication and problem-solving abilities to resolve customer issues and enhance satisfaction. Seeking to transition into new field, bringing strong foundation in teamwork and customer engagement.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate
Fred Meyer (Kroger Owned Company)
03.2022 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Worked in multiple Departments and had versatile training across the store throughout the year regardless of Seasons or temperatures. (Fuel, Home, Garden, Grocery, Holiday, etc.)
- Dedicated to help sell products with honesty and trying to uplift the customers in any way possible.
- Answered questions about store policies and addressed customer concerns.
Education
High School Diploma -
College of Western Idaho (CWI)
Nampa, ID10-2020
Skills
- Teamwork and collaboration
- Problem-solving
- Customer service
- Reliability and punctuality
- Adaptability
- Reliable and responsible
- Honest and dependable
- Calm demeanor
Accomplishments
- I was able to increase sales during the holiday season by engaging with customers across the store.
Languages
Spanish
Elementary
Interests
- Passionate about balancing physical health with mental and emotional wellness
- Creative Writing
- Video Game Design
- Video Gaming
- Cooking
- Avid Reader
- I like working with my hands and fixing things
- Reading
- Personal Development and Self-Improvement
Timeline
Retail Sales Associate
Fred Meyer (Kroger Owned Company)
03.2022 - Current
High School Diploma -
College of Western Idaho (CWI)
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