Marshall Drook
Boulder,CO
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
6
6
years of professional experience
Work History
Assistant General Manager
Mountain Sun Pubs
04.2018 - Current
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency.
- Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
- Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
- Implemented staff training programs that improved service quality and increased customer loyalty.
- Optimized scheduling practices to ensure appropriate coverage during peak hours while minimizing labor costs.
Education
Associate of Science - Electrical Engineering
Front Range Community College
Westminster, CO12.2026
Skills
- Strategic planning
- Training and development
- Attention to detail
- Problem solving
- Teamwork and collaboration with a strong emphasis on team accountability
- Software proficiencies - Excel, Adobe Indesign, Mac and PC
- Staff Hiring
Timeline
Assistant General Manager
Mountain Sun Pubs
04.2018 - Current
Associate of Science - Electrical Engineering
Front Range Community College
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