Marshall Green Jr
Kennesaw,USA
Summary
Professional and results-driven account management expert, known for driving sales growth and fostering strong client relationships. Skilled in strategic planning, negotiation, and market analysis, with keen focus on team collaboration and adaptability. Proven track record in delivering consistent outcomes and exceeding client expectations in dynamic environments.
Overview
14
14
years of professional experience
Work History
National Account Manager
Cogent Communications
12.2023 - Current
- Built strong relationships with key decision-makers at the executive level within national accounts organizations.
- Supervised and trained new hires on best practices and proper protocols; updated training materials and sales collateral and decreased process gaps.
- Collaborated with business development managers in partner planning process to develop mutual performance objectives, financial targets and critical milestones.
- Managed, supported and grew business relationships with existing accounts and developed strategies to increase sales and revenue.
- Strengthened relationships with key clients by maintaining consistent communication and providing tailored solutions.
- Expanded national account portfolio through strategic prospecting and effective sales presentations.
Retail Sales Manager
AT&T Mobility- Local Dealer
09.2023 - 12.2023
- Supervised, trained and motivated staff to achieve goals
- Established long-lasting relationships with customers to maintain high retention and satisfaction
- Boosted company profile and sales numbers by developing innovative store events
- Led development of strategic business plan targeted around high growth initiatives
- Assure attainment of all net sales and revenue goals
- Maximized ROI via targeted promotions and value-driven products
Sr. Enterprise Solutions Account Executive - National Accounts
Comcast Business Services
03.2015 - 08.2023
- Assists with the creation and delivery of face to face sales presentations that demonstrate knowledge of the latest, products and services
- Promotes the sale of bundled products to ensure the optimal solution for the customer
- Sells with goals of exceeding unit targets
- Daily account maintenance and management through SalesForce
- Stays abreast of competitive landscape and emerging technologies to best position Comcast Business Services
- Generates new leads with targeted businesses through various prospecting activities, including cold calling, canvassing, customer referrals, and partner relationships
- Focuses on goal achievement and is results driven
- Assists with developing sales territory, including cultivation of local business partnerships and organizational affiliations
- Retains customer base by delivering on the Comcast Credo
- Ensures a superior customer experience, maintains and builds customer relationships to drive customer retention
- Works with internal teams to ensure operational efficiency and service levels meet and exceed customer expectations
- Prepares sales and activity reports as required
- Participates in out the office meetings with customers on a regular
- Promotes the sale of bundled products to ensure the optimal solution for the customer
Sales Executive- Premier Client Group Mid Atlantic Region
AT&T Mobility
01.2013 - 03.2015
- Develop new business within an assigned account base
- Sell complex voice and data solutions to existing customers and prospects across multiple locations
- Identify data needs through thorough understanding of customer business operations and effectively develop comprehensive data and voice solutions to meet the needs of the client
- Utilize solution selling techniques and effective sales approaches
- Plan and manage assigned accounts to maximize potential
- Drive business to most cost effective fulfillment channel and maximize most cost effective channel options for sales fulfillment
- Prepare and present professional corporate business proposals and executive presentations
- Obtain and exceed desired results in account growth, data penetration and revenue targets
- Build and foster meaningful business relationships
- Ensure high quality customer satisfaction and retention
- Incorporate all applicable sales stimulation strategies, programs, and other targeting contacts, e.g
- Cold calling, prospecting, networking, and market knowledge
- Submit daily and weekly call reports for prospects and existing account coverage including sales forecast to Sales
Retail Sales Manager
AT&T Mobility- Corporate
01.2011 - 01.2013
- Routinely surpass monthly attainment quotas in a constantly changing wireless market and regularly able to adapt to dynamic business objectives
- Knowledgeable on the AMB agreements; consistently placing small business leads
- Top 10% amongst Stores in NC Market
- Lead staff to Small Business 3.0 Certification
- Ownership in staying ahead of the curve on technology and industry trends related to GSM cellular voice and data, and wireline products
- Assisted In Developing two employees for a promotion within AT&T
- Increased U-Verse Close Rate From 9.6% To Over 15% 1Q 2013
- Finished 2013 #1 store in South Charlotte in Strategic Product and Wired attainment
- Led all Market meeting for strategic products sales development in 2013
- Increased store National ranking over 600 spots nationally 2012
Education
High School Diploma - General Education
Flint Southwestern Academy
Flint, MISix Sigma Yellow Belt Certification -
University of North Carolina
Charlotte, NCSkills
- Sales Forecasting
- Lead Generation
- Territory Management
- Customer Relationship Management
- Business Development
- Pipeline Management
- Salesforce CRM
- Business growth and retention
- Solution selling
- Data-driven decision-making
- Cold calling expertise
Timeline
National Account Manager
Cogent Communications
12.2023 - Current
Retail Sales Manager
AT&T Mobility- Local Dealer
09.2023 - 12.2023
Sr. Enterprise Solutions Account Executive - National Accounts
Comcast Business Services
03.2015 - 08.2023
Sales Executive- Premier Client Group Mid Atlantic Region
AT&T Mobility
01.2013 - 03.2015
Retail Sales Manager
AT&T Mobility- Corporate
01.2011 - 01.2013
Six Sigma Yellow Belt Certification -
University of North Carolina
High School Diploma - General Education
Flint Southwestern Academy
Similar Profiles
CARL DUNNINGCARL DUNNING
Global Account Manager at Cogent CommunicationsGlobal Account Manager at Cogent Communications
Yani CespedesYani Cespedes
Account Manager at Cogent CommunicationsAccount Manager at Cogent Communications
Jalen AlbrightJalen Albright
National Account Manager at Cogent CommunicationsNational Account Manager at Cogent Communications