Marshall Harris III

• Fulfilled customer orders working independently with team members. Researched and resolved product issues and concerns.

• Acquired store operations and product knowledge by learning from senior staff and leaders.

• Optimized inventory by communicating product needs with internal cross-functional stakeholders.

• Delivered excellent customer service handling varied curbside service customer deliveries.

• Teamed with coworkers to coordinate efficient end-to-end service driving 100% customer satisfaction.

• Ensured cart and flatbed cart availability by organizing and maintaining the store’s inventory in a safe and secure manner for customer’s use by teaming with coworkers. Ensured peak hour readiness.

• Provided excellent customer service by anticipating customer needs, demonstrating compassion and care in all interactions, and identifying and resolving problems.

• Organized and delegated service projects for camp counselors and advised on lesson plans.

• Maintained high store operations standards by proactively restocking shelves, checking in vendors, updating pricing information and completing inventory management tasks as needed.