Marshall Hayes
South Hill,VA
Summary
The purpose of this resume is to introduce myself as a potential employee. I am a goal-oriented young man dedicated to high levels of satisfaction and meeting aggressive goals. I am willing to be molded into a model employee at your establishment.
Overview
11
11
years of professional experience
Work History
Communications Tech 1
CBRE Direct Line
Boydton, Virginia
10.2024 - Current
- Ran IB cabling for production.
- Install/land/troubleshoot OPE cabinets.
- Install IDF infrastructure.
- PDU installs.
- Collaborated with teams to troubleshoot and resolve technical issues.
- Coordinated service requests and scheduled maintenance activities efficiently.
- Conducted regular inspections to ensure optimal system performance.
- Trained new technicians on operational procedures and equipment usage.
- Documented service activities and updated system records accurately.
- Assisted in performing upgrades to existing communication infrastructure.
- Supervised junior technicians during installation and repair activities.
- Installed, configured and maintained network cabling systems according to industry standards.
- Configured wireless access points for secure data transmission between multiple sites.
- Monitored system performance through regular testing of hardware components.
- Tested and troubleshot copper and fiber optic cables for connectivity issues.
- Measured, cut, spliced and installed wires and cables.
- Laid out cabling plans and ran through buildings to desired locations.
- Read and interpreted technical documentation in order to accurately configure equipment.
- Analyzed technical manuals and diagrams to determine proper connections for data communication lines.
- Performed routine system tests and analyzed results to ensure optimal network performance.
- Installed and repaired distribution racks and cables.
Supervisor
Total Image Solutions
South Hill, VA
06.2017 - Current
- Defined appropriate metrics and measurements to drive results.
- Completes tasks with efficiency and accuracy.
- Oversaw workflow on job sites and kept projects on schedule.
- Read project documents, interpreted directions and made plans based on design parameters.
- Reported project progress, site problems and labor status to project managers.
- Kept production team moving forward for progress in daily site operations.
- Developed successful resolutions for issues that arose during field operations.
- Completed projects milestones on time by keeping team members on task and operating with efficiency.
- Trained and monitored employees to teach daily tasks and improve performance.
- Implemented onsite safety protocols and procedures and properly trained team members on prevention measures.
- Implemented proactive adjustments to work by evaluating current performance and progress with critical eye.
- Monitored timelines, set up order of operations and managed field schedules.
- Wire and install lights.
Communication Tech 2
IES Communications
Boydton, Virginia
05.2023 - 10.2024
- Installed and maintained communication systems for various client projects.
- Collaborated with team members to troubleshoot technical issues promptly.
- Conducted regular inspections to ensure equipment functionality and safety.
- Assisted in training junior technicians on system operations and maintenance.
- Documented service activities and provided detailed reports for management review.
- Supported project planning by preparing equipment lists and installation schedules.
- Enhanced team efficiency by sharing best practices and workflow improvements.
- Assisted in performing upgrades to existing communication infrastructure.
- Tested and troubleshot copper and fiber optic cables for connectivity issues.
- Installed, configured and maintained network cabling systems according to industry standards.
- Measured, cut, spliced and installed wires and cables.
- Laid out cabling plans and ran through buildings to desired locations.
- Read and interpreted technical drawings, maps and blueprints prior to starting tasks.
- Tested circuits and components of malfunctioning telecommunications equipment to isolate sources of malfunctions.
- Installed and repaired distribution racks and cables.
Manager
Sonics Drive In
South Hill, VA
06.2014 - 08.2016
- Trained employees on additional job positions to maintain coverage of roles.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Recruited and hired qualified candidates to fill open positions.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Developed and implemented appropriate plans to resolve unfavorable trends and enhance sales.
- Daily paperwork, as well as making the schedule.
- Operated cash register, handled money, gave exact change.
- Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Juggled multiple projects and tasks to ensure high quality and timely delivery.
- Cleaned and sanitized work areas and dishes.
- Prepared meats, vegetables, desserts, according to customers orders and company procedures.
- Collected payments and provided accurate change.
- Prepared daily cash register drawers by carefully counting out correct change levels and documenting totals.
Education
High School Diploma -
Park View High School
South Hill, VA05.2015
Skills
- Strong organizational skills
- Time management ability
- Customer Service
- Cash Handling
- Active Listening
- Critical Thinking
- Willingness to work hard
- Mentoring/Training
- Can quickly learn new processes
- Natural ability to communicate with others
- Ability to interact effectively at all levels of an organization
- Can easily make connections with various kinds of people
- Able to adapt to the immediate or unforeseen challenges
- Displaying a professional and unbiased manner at all times
- Can bend, twist, and stand to perform job functions
Additional Information
References available upon request.
Timeline
Communications Tech 1
CBRE Direct Line
10.2024 - Current
Communication Tech 2
IES Communications
05.2023 - 10.2024
Supervisor
Total Image Solutions
06.2017 - Current
Manager
Sonics Drive In
06.2014 - 08.2016
High School Diploma -
Park View High School