Marshall Henson
Fort Worth,Texas
Summary
Professional property management expert ready to deliver outstanding results. Strong background in overseeing properties, ensuring tenant satisfaction, and managing budgets. Proven ability to collaborate effectively with teams, adapt to changing needs, and maintain high standards. Skilled in lease negotiations, maintenance supervision, and tenant relations. Known for reliability, problem-solving, and achieving goals.
Overview
21
21
years of professional experience
Work History
Property Manager
Ally Realty & Management
03.2008 - 04.2024
- Founded and led a property management firm for 16 years, achieving a successful business sale in 2024
- Developed and implemented operational procedures, resulting in streamlined processes and improved service
- Oversaw residential, multi-family, and commercial properties, ensuring high standard of service.
- Managed complex property documentation, contracts, and compliance requirements while maintaining exceptional attention to legal requirements
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Followed up on delinquent tenants and coordinated collection procedures.
- Managed budget effectively, ensuring all property expenses were kept within allocated funds.
Realtor
Keller Williams Realty
09.2005 - 02.2008
- Provided expert advice on property values, guiding clients to make informed decisions when buying or selling homes.
- Leveraged social media platforms and online marketing strategies to increase property visibility and attract potential buyers.
- Delivered exceptional customer service by addressing client concerns promptly and professionally throughout the entire transaction process.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
Sales Consultant
Standard Pacific Homes
10.2003 - 07.2006
- Managed client expectations throughout the home buying process, ensuring smooth transactions and positive experiences.
- Generated leads by participating in industry events, networking opportunities, and utilizing social media marketing techniques.
- Developed strong relationships with potential buyers through excellent communication and customer service skills.
- Worked closely with internal team members such as mortgage officers, title agents, construction project managers for seamless transaction coordination.
Education
Associate of Arts - Business Administration
Tarrant County College
Fort Worth, TXSkills
- Microsoft Office 365
- Executing Residential & Commercial Leases
- Regulatory Compliance
- Client Relations
- Construction
- Property management
- Eviction procedures
- Tenant and eviction laws
- Vendor management
Certification
- Residential Management Professional (RMP) - National Association of Residential Property Managers.
Timeline
Property Manager
Ally Realty & Management
03.2008 - 04.2024
Realtor
Keller Williams Realty
09.2005 - 02.2008
Sales Consultant
Standard Pacific Homes
10.2003 - 07.2006
Associate of Arts - Business Administration
Tarrant County College
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