Flora An

• Conducted competitive analysis, synthesizing insights for the product launch strategy.
• Led overseas cross-functional teams, vendors during the product launch, overseeing support for a product with 8 million users.
• Orchestrated the onboarding and integration of over 10 mobile games into Applovin platforms and Customer Service (CS).
• Fostered relationships with customer service, dev services, engineering, and external customers to innovate new strategies and initiatives.
• Orchestrated cross-functional collaboration to develop new features for CS internal tooling.
• Managed company migrations, such as to Atlassian cloud products, safeguarding key data for the team’s future success.

• Orchestrated the launch of an IOS app and corresponding marketing campaigns.
• Managed and delegated tasks to marketing, content, and design teams for live-streamed events.
• Reported on status for each project to appropriate stakeholders.

• Led outreach to new brands and Influencer partnerships.
• Researched latest news and trends.
• Maintained relationships with brands and online stores.